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Lancaster Toyota

East Petersburg, PA

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277 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 277 reviews

January 02, 2020

Carlos M. is Excellent to Work With I have used Lancaster Toyota Service since 1978, and it has been outstanding!! they always go above and beyond in servicing my Toyotas and Mazdas. I More

by kow8844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos M.
Jan 03, 2020 -

Lancaster Toyota responded

This is great to hear, thank you so much for taking the time to leave us this feedback! We are proud to be your service center of choice and truly appreciate your loyalty. Come back and see us again, we'll be happy to help!

December 30, 2019

Rick Hershey was great to work with. Honest not pushy. I felt very comfortable. Rick was very detailed, explained everything well to my wife and I . It was a good experience. Thanks Charlie More

by Dagen
Recommend Dealer
Yes
Employees Worked With
Rick Hershey
Dec 31, 2019 -

Lancaster Toyota responded

Thanks for reviewing us and rating us 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Rick! Let us know if there is anything else you need!

December 17, 2019

Very good service, good attitude, friendly and patience, able to explain my concerns. Fantastic attention + comfortable area to stay and relax with bathrooms and a room for kids to play. More

by Marciel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 18, 2019 -

Lancaster Toyota responded

Thank you kindly for the awesome review feedback, we look forward to seeing you again soon, drive safe!

December 17, 2019

Toyota is the absolute best. Never ever have any problems with them . Lisa explained everything so great. Would definitely recommend Toyota. The best car too that I ever had. More

by Deran125
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 18, 2019 -

Lancaster Toyota responded

Thanks for the positive review, we appreciate you greatly!

December 17, 2019

Travis went above and beyond to help me and make sure I was kept in the loop the entire time! Thank you for everything I really appreciated it! More

by Butterflyz3204
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 18, 2019 -

Lancaster Toyota responded

We are so appreciative of your post, thank you so much!

December 14, 2019

Quick and easy Kathleen was very helpful and professional. She assisted me with finding the vehicle I wanted for the price I was willing to pay. She had the vehic More

by richardi610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Flichtman
Dec 16, 2019 -

Lancaster Toyota responded

Thank you, Richard, for the great feedback on your experience with Kathleen. Congratulations on your new vehicle. We always place our customers at the center so that when you leave there is almost no extra work that you need to do from the scheduled maintenance to insurance needs. We want to make sure that every need is met and it is always great to hear when our sales team is able to do that for our customers. We look forward to working with you again during your maintenance appointment.

December 09, 2019

Rick was very accommodating and knowledgeable. He got us the best deal and made it happen for us. Thanks, I’m proud to own my first Toyota! More

by Miriam Murillo
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name, but gal doing paperwork was very efficient.
Dec 10, 2019 -

Lancaster Toyota responded

We pride ourselves on our friendly and knowledgeable staff and are glad to hear that Rick was a big help to you! We hope to see you again, Miriam. Enjoy your first Toyota!

December 05, 2019

I had a great experience at your dealership. Jake was very courteous, thoughtful and very knowledgeable. I would be willing to buy another vehicle from your franchise. More

by Ernie
Recommend Dealer
Yes
Employees Worked With
Jake Mansfield, and finance officer
Dec 06, 2019 -

Lancaster Toyota responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Jake. Safe driving and we look forward to seeing you again soon!

November 27, 2019

Always get great service. Very friendly and efficient staff. Never have had a bad experience at Lancaster Toyota. Would highly recommend this dealership for sales and or service. More

by mglong73
Recommend Dealer
Yes
Employees Worked With
Gavin G
Dec 02, 2019 -

Lancaster Toyota responded

Thank you for the 5-star review! If there is more we can do for you in the future, please do not hesitate to let us know! Thank you.

November 25, 2019

Service with professional input. I bought my car 15 years ago and want to keep it running, This dealership is doing their best to make this wish come true! More

by jma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Yorty
Nov 26, 2019 -

Lancaster Toyota responded

We're glad we've been able to help you keep your vehicle running! If there's anything we can do for you in the future, just let us know and we'll be happy to help. Thank you for leaving us a positive review!

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