Land Rover Hilton Head
Hardeeville, SC
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179 Reviews of Land Rover Hilton Head
Perfect experience. No inconvenience This dealership always meets my expectations . They make having to have service a not so unpleasant experience. Their personnel are very consistent This dealership always meets my expectations . They make having to have service a not so unpleasant experience. Their personnel are very consistent with their attitudes which makes everything go smooth More
New car purchase An excellent experience. Starting with the first phone call to the ordering,and the final delivery. The service was excellent! I would recommend thi An excellent experience. Starting with the first phone call to the ordering,and the final delivery. The service was excellent! I would recommend this dealership to anyone. More
great deal - but no follow through great deal but the dealership did not follow through with the I OWE You document. disappointing and time-consuming. so just buy assuming they don't o great deal but the dealership did not follow through with the I OWE You document. disappointing and time-consuming. so just buy assuming they don't owe you anything. More
Best car buying experience ever! Britta made our experience so wonderful! She was very helpful, and never pressured us at all. She answered all of our questions in a very timely man Britta made our experience so wonderful! She was very helpful, and never pressured us at all. She answered all of our questions in a very timely manner and was super knowledgeable about the specific vehicle we purchased. I would highly recommend Land Rover Hilton Head based on the exceptional service and care that we received. Thank you, Britta!!! More
Personal Service Always treated professionally and personally at Peacock Land Rover. The service department makes every effort to make my visit enjoyable. I will certa Always treated professionally and personally at Peacock Land Rover. The service department makes every effort to make my visit enjoyable. I will certainly be back. More
Brittany was amazing Brittany was Very friendly and helpful. She made the experience smooth and stress free. She was patient and worked hard to make sure I was pleased. Brittany was Very friendly and helpful. She made the experience smooth and stress free. She was patient and worked hard to make sure I was pleased. More
Mediocre Took car to get checked out and they found a major issue. Dealership said since they didn’t have to fix it and they wouldn’t come off the price. Still Took car to get checked out and they found a major issue. Dealership said since they didn’t have to fix it and they wouldn’t come off the price. Still got the vehicle but got warranty so ended up paying even more. Saleswoman taking off stickers inside the car and chipped the windshield tint - sales sticker would not come off the tint as well. Reached out to saleswoman and she said she would call a tint professional, then I never heard anything else- she changed the subject. Was a mistake which ininderstand but thought she would rectify. Waited around for a long time probably because I wasn’t buying a top of the line car. More
Filthy car upon delivery I purchased a pre-owned car from this dealership online. I drove to Jacksonville to take delivery. It was delivered in the worst condition. The first I purchased a pre-owned car from this dealership online. I drove to Jacksonville to take delivery. It was delivered in the worst condition. The first thing I noticed upon getting in is that the car was absolutely filthy. There were fingernail clippings in the console, hair on the back seats and pink lipstick on the dash, to name a few obvious things. The sales person, Rachel, was absolutely no help, even after I sent her a 7 page document of photos taken of the car. She was actually rude when I contacted her about it. I requested that the dealership reimburse me to take the car to be detailed locally. (Not including my time to do this.) After months of requests and no return calls, I finally got the GM to agree to reimburse me. It was not really the reimbursement, which I never actually received, but the absolute worst customer service I have ever had with a dealership. In addition, the purchasing process was not easy as well. It should have been a simple transaction, but the sales person couldn't even get the paperwork correct for my bank. More
Fantastic We simply went to test drive and drove out with our new car on the same day. They worked really hard to get everything perfect for us! Thank you We simply went to test drive and drove out with our new car on the same day. They worked really hard to get everything perfect for us! Thank you More
very accomodating Steve Hooker is the best to deal with in service because he is cheerful, helpful, accommodating, and very knowledgeable. You are lucky to have him. Steve Hooker is the best to deal with in service because he is cheerful, helpful, accommodating, and very knowledgeable. You are lucky to have him. More