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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.7
996 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 997 reviews

March 16, 2026

Excellent experience with Tawny, Dora and the rest of the team and JLR Hinsdale! Look no further for your next Land Rover. More

by OB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tawny Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dora
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March 14, 2026

We had Tawny for our salesperson, and Dora for our financials in Hinsdale help us and they were both above and beyond great to deal with. We started looking for cars and stopped at several luxury car More

by Strikerlanes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 13, 2026

Very professional Great service and customer experience Would recommend to others looking for 5 star service More

by mhh0
Recommend Dealer
Yes
Employees Worked With
Joe rosone
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Mar 15, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 12, 2026

Ian Aslam my service advisor was great He always kept me updated on the status of my car and was very honest and helpful More

by sslulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Aslam in service
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Mar 14, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. If you have any further questions, please give us a call. We're always happy to help!

March 10, 2026

Great service, follow up with details of what is needed to be done timely manner More

by Mike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
👍 --Joe Rosone Bill Jacobs Jaguar Land Rover Hinsdale
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Mar 13, 2026 -

Jaguar Land Rover Hinsdale responded

Mike, we are so happy to read such a great review about Land Rover Hinsdale! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2026

Always understanding, Jo and Ian are great and Geoffrey is a great person The loaner cars are amazing More

by Mlaino4577
Recommend Dealer
Yes
Employees Worked With
Ian
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Mar 12, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 12, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 12, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2026

I came in toward the end of the day and ended up buying a car after a short trust drive, but the driver side window or mirror controls don't work. I also was not aware that I needed two keys to be able to cr More

by Rdupaw
Recommend Dealer
No
Employees Worked With
That wasn't the issue
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Mar 11, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 203-9772 when you have a chance. Thank you, and we look forward to hearing from you.

Mar 12, 2026 -

Rdupaw responded

I'd really like to see if the the cost of the 2nd key could be covered by the dealership this has been a real pain given that I've had to take the car in for warranty service already. They're gonna have it for five days and then when bill jacobs get the 2nd key, I'm gonna have to drive one hour each way out to the dealership again for no other reason than the key. I just feel like it's such a low-cost item that this is something that Bill Jacobs could cover for me to make up for all this additional hardship

March 07, 2026

Everything was great. Professional helpful and really nice. My car was ready and cleaned the same day. Great service. More

by asey378798
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 09, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Mar 10, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2026

Terrible experience would never recommend service at this dealership to anyone. Worse experience I ever experienced in my entire life More

by Allonme32212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joffrey
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Mar 09, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (630) 325-9955 at your earliest convenience to discuss how we can turn your experience into a positive one.

Mar 09, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (630) 203-9772 at your earliest convenience to discuss how we can turn your experience into a positive one.

Mar 10, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (630) 325-9955 so we can make your experience a positive one.

March 06, 2026

Jon was a really good service advisor. Tell him to keep up the good work. More

by Fatty3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
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Mar 10, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Mar 10, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Mar 10, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. Feel free to reach out to us if you need anything. Have a wonderful day.

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