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Jaguar Land Rover Hinsdale
Hinsdale, IL
978 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 979 reviews
February 23, 2026
Agnes Landowski and the team at Bill Jacobs Jaguar Land Rover Hinsdale are truly personal and honest people. They made me feel comfortable throughout the entire process and were transparent every step of t Rover Hinsdale are truly personal and honest people. They made me feel comfortable throughout the entire process and were transparent every step of the way. I really appreciated their integrity, professionalism, and genuine care for their customers. Highly recommended! More
by Joe B
Employees Worked With
February 22, 2026
I am extremely disappointed in the management at Land Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the ad Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the advertised incentive was a 7-year/100,000-mile powertrain warranty included at no extra cost. After the sale, the General Manager refused to honor this agreement. Instead of providing the promised coverage, he attempted to charge me "dealer cost" for the warranty that was supposed to be included with the purchase. Despite bringing this to his attention and pointing out that the car was advertised with this backing, he refused to fix the situation. It is unacceptable for a premium dealership to lure customers in with high-value warranty promises and then attempt to upsell them on those same items after the fact. If you are looking for transparency and a dealership that honors its word, I suggest looking elsewhere. This is not the level of integrity I expected from Land Rover. More
by anisrauf
Verified CustomerFebruary 21, 2026
Agnes did a great job communicating the status and confirming the appointment. She was knowledgeable and had the vehicle ready for evaluation. The dealer was professional and the transaction was str confirming the appointment. She was knowledgeable and had the vehicle ready for evaluation. The dealer was professional and the transaction was straightforward. More
by BD
Employees Worked With
February 19, 2026
Fair, I was told he had 2 sets of keys and when the purchase was complete he handed me 2 incomplete sets of keys. I came back to this dealership because I seen a vehicle I was interested in and the gre purchase was complete he handed me 2 incomplete sets of keys. I came back to this dealership because I seen a vehicle I was interested in and the great experience I had with Denys but not this time. More
by ritche.buenafe
Employees Worked With
Mike
February 19, 2026
I just wanted to take a moment to express my appreciation for the exceptional service I have received from Ian Aslam, my Service Advisor. I absolutely love my 2022 Range Rover Sport; however, I have been for the exceptional service I have received from Ian Aslam, my Service Advisor. I absolutely love my 2022 Range Rover Sport; however, I have been experiencing issues with the bottom screen recently. Throughout this time, Ian has been nothing short of wonderful. His professionalism and genuine care for his clients have truly stood out. From providing me with a loaner vehicle immediately to keeping me updated during the several weeks of troubleshooting the problem, his dedication has been remarkable. I'm also grateful that I had purchased the extended warranty, which has been incredibly helpful during this process. Thank you for having such a fantastic team member like Ian. His efforts have made a significant difference, and I wanted to make sure his hard work did not go unnoticed. Sincerely, Brian S More
by BSALVATORI
Employees Worked With
Other Employees :
Marcus (in the shop) Mike and the several others that greet you when pulling into the service area.
February 12, 2026
I had a wonderful experience at the Land Rover dealership. My sales representative, Agnes, was very nice, professional, and welcoming from the moment I walked in. She was knowledgeable about the v dealership. My sales representative, Agnes, was very nice, professional, and welcoming from the moment I walked in. She was knowledgeable about the vehicles, answered all of my questions clearly, and made the entire process smooth and stress-free. I never felt pressured, and she took the time to make sure I was comfortable with my decision. Her excellent customer service and positive attitude truly made a difference. I highly recommend this dealership and especially working with her! More
by Mrs. Randick
Employees Worked With
February 09, 2026
Kayla was super helpful and communicated well. Loaner/rental was rather disappointing. Was hoping to get a chance to drive a Land Rover which I have never experienced. Loaner/rental was rather disappointing. Was hoping to get a chance to drive a Land Rover which I have never experienced. More
by j4domenico
Employees Worked With
Kayla
February 06, 2026
I hate dealing with dealerships in general I had absolutely no choice because my husband brought his car here and I absolutely got stuck having to deal with them which was a nightmare but turned out absolutely no choice because my husband brought his car here and I absolutely got stuck having to deal with them which was a nightmare but turned out to be very pleasant thanks to Geoffrey who is the service manager, he was super empathetic and sympathetic to me dealing with this nightmare of a car and something I considered to be a nightmare Geoffrey turned into a very pleasant experience I think every dealership if they had one Geoffrey there wouldn’t be such a stigmatism against dealerships in my opinion. More
by VmarieLaino
Employees Worked With
Geoffrey,
February 06, 2026
Allen was great to work with and transaction was mostly pleasant and efficient. Thanks for the great serviceAlken pleasant and efficient. Thanks for the great serviceAlken More
by j4domenico
Employees Worked With
