Land Rover Houston North

i bought a new range rover evoque dynamic and after few weeks found out that the rear a/c vents are missing, so i called the dealer and asked how did this happened at first my sales person told me they don weeks found out that the rear a/c vents are missing, so i called the dealer and asked how did this happened at first my sales person told me they dont exist in the car which is not true.After 2 weeks of wait i had to call the corporate office of LandRover to notify them and lady i was talking to found out in 30 min that they forgot to install it in the car.I called north land rover and asked for service manager instead the receptionist connected me to my sales rep.Long story short it has been 2 weeks and i am still waiting for a service managers call but he seems to be very busy doing his own things rather than making sure he does whathe is hired for.i think its about time land rover should think of stopping monopoly of one company owning every single dealership in houstonp More

Alex was great we wheeled&dealed and i feel like he was on our side .We got the vehicle we wanted to a T,and even better for the price we wanted . Thank You Very Much... was on our side .We got the vehicle we wanted to a T,and even better for the price we wanted . Thank You Very Much... More

This dealership stepped upand delivered ontheir promise to get me in a vehicle. The vehicle originally working on was sold by another dealer and they went above and beyond to get me in a better vehicle at to get me in a vehicle. The vehicle originally working on was sold by another dealer and they went above and beyond to get me in a better vehicle at the same price. I would highly recommend to everyon to ttravel to Houston Land rover North for there next Jaguar or Land rover purchase. More

Ms. Munoz was very friendly and helpful from the time I saw her in the car lot. She asked probing questions but never pushy, she answered the questions and clarified the questions I asked to ensure I unde saw her in the car lot. She asked probing questions but never pushy, she answered the questions and clarified the questions I asked to ensure I understood the information she was sharing with me. She never seemed frustrated when I wasn't sure of what I wanted, yet I could see she desperately wanted to understand my desire and then provide me with what I wanted or a reasonable substitute with plusses and minuses of the choice. She let me decide what I wanted to spend and never tried to put me into a situation that was not fully understood by me. It was one of the most pleasant auto purchases experiences I have had in a very long time. Ms. Munoz and your finance officer are keepers. Be blessed, Benny Sanders More

This was a great experience with the staff and it went extremely well with our salesperson (Nikki Mojica). We purchase a used 05 Benz CLK 320. The 3.5 hour drive was worth it. Although, the staff was b extremely well with our salesperson (Nikki Mojica). We purchase a used 05 Benz CLK 320. The 3.5 hour drive was worth it. Although, the staff was busy with customers, the outprocessing was reasonable. The was ready for delivery. My wife and I would suggest this to anyone. More

I was in the market for my 5th Land Rover and via e-mail/telephone I was assured by Carson Bryant that we could make a deal. I arrived early for my 10:00 "appointment" and was told that Carson was n e-mail/telephone I was assured by Carson Bryant that we could make a deal. I arrived early for my 10:00 "appointment" and was told that Carson was not in and they had no clue where he was or when he would be in to work. I then received a message from Carson stating that he was at the airport picking up a client and wanted to move our appointment to the afternoon. Since I had driven 30 miles, and it was 10:45 at this point, I was not about to leave and come back. Another salesperson attempted to assist me and quoted a payment close to double the amount Carson and I discussed. I started to leave, but then felt the manager should be made aware of the deceiptive tactics to get me into the dealership. The manager offered me a demo vehilce with 5,000 miles on it in a color that I did not want, at a payment still hundreds above the amount i was promised. More

The sales staff was very friendly from the moment we got there. Everyone was helpful, and even though our sale took a while to complete the experience was still enjoyable. Anthony (the salesmen that helped there. Everyone was helpful, and even though our sale took a while to complete the experience was still enjoyable. Anthony (the salesmen that helped us) answered every question I had, and if there was anything he didn't know, he didn't hesitate to find out for me. Overall the experience was fantastic, and I would recommend this dealer to anyone looking to buy a Land Rover or Jaguar. I am very happy with my purchase! More

Our salesperson Steve was great to work with. This is my second vehicle purchased from him and he always makes it so easy. The price, selection and establishment make it all a truly enjoyable car buying exp second vehicle purchased from him and he always makes it so easy. The price, selection and establishment make it all a truly enjoyable car buying experience. My wife does miss the soft drinks that they had in the past but....no big deal. More

From my first visit of inquiring about the Range Rover thru the final step of driving out with my new vehicle, every step was handled with extreme professionalism. From the phone operator, saleslady and f thru the final step of driving out with my new vehicle, every step was handled with extreme professionalism. From the phone operator, saleslady and finance department, each one was very helpful,easy to work with,and answered all of my questions. My situation was a little unique in that I did all the negoiating, picking out of the vehicle, agreed price and prelim paperwork without my husband. Intending the bring him just to sign final documents. Never once did the staff question my intentions or make me feel as though I could not take care of these decisions wthout my husband. I will definitely recommend your dealership. Regards Cheryl Winters More

On Saturday, June 12, 2010, I called Land Rover Jaguar Houston North to inquire about used Range Rovers in stock. I spoke with Nikki Mojica who was extremely professional and patient with me and answered Houston North to inquire about used Range Rovers in stock. I spoke with Nikki Mojica who was extremely professional and patient with me and answered all of my questions. At the end of the telephone call, Ms. Mojica stated she would call me back if she was able to locate a Range Rover that met my specifications. Within one hour, Ms. Mojica called back to advise that there was a vehicle in stock at Land Rover Jaguar Houston North available for purchase. On this same day, I visited the dealership and met with Ms. Mojica who accompanied me on the test drive. During and after the test drive, Ms. Mojica took the time to show me all features of the vehicle which aided in my selection of this vehicle for purchase. I did not anticipate purchasing the vehicle on this day, but due to the pricing and mileage, and most importantly, the patience, dedication, and professionalism of Ms. Mojica, I purchased the vehicle. I would recommend Land Rover Jaguar Houston North to potential buyers and would recommend that they request Nikki Mojica as a sales consultant! Jennifer Harper More