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Land Rover Houston North

Houston, TX

3.4
107 Lifetime Reviews Review Dealership

18205 Interstate 45 North

Houston, TX

77090

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107 Reviews of Land Rover Houston North

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February 09, 2009

"I was recommended to contact Angela Bassett by a friend..."

- jennpete

I was recommended to contact Angela Bassett by a friend that had previously bought from Angela. I contacted her, and she was very helpful and patient. I had a specific request for a type of car I was looking for, and she kept me informed often as to the progress of her findings. I went to other dealers looking at cars, and she was able to tell me if it was a fair deal or not, and what she thought she could do for me. After dealing with her for several weeks, she contacted me that they had taken a car in trade that was exactly what I was looking for. She gave me the price of the car, and had the car service and cleaned for us to test drive. I did my homework on various sites and found the price she had was very good. She and the entire dealership worked with me to get an excellent rate on financing, and were patient while we made our final decisions on the car. I most appreciated the follow-up I had with Angela, and the lack of sales pressure to buy just any car. She went out of her way to give me the facts to tough questions, even if it was not in her best interest. We love our car and look forward to doing business with Angela for our next car.

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Recommend Dealer
Yes
Employees Worked With
Angela Bassett
February 09, 2009

"LR Houston North and AJ in particular were extremely..."

- aclifford

LR Houston North and AJ in particular were extremely helpful in getting me the car I wanted, Range Rover Sport Supercharged in red, for the price I wanted to pay. The follow up from AJ was exemplary. I have no reservations at all in recommending this dealership to anyone wanting a Land Rover, Range Rover or Jaguar.

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Yes
Employees Worked With
A J Hutchinson
February 06, 2009

"Purchasing a vehicle from this dealership has far..."

- LRLOVER

Purchasing a vehicle from this dealership has far exceeded any other dealership experience. The reason for my visit was to look at a car my boyfriend was considering buying for himself. (He had visited another LR dealership the previous day however felt as if he was not treated properly and not taken seriously). At the time, buying a car for me was not even a consideration so I knew nothing about LR. All I knew was they looked great on the road. As I listened to Mr. Earl explain the quality, craftsmanship, and over all performance of the vehicle I understood why someone would want to own such a great vehicle. So I decided to take a little spin and determine for myself. Well I loved it! Since I drive long distances to work, safety was the first priority and then of course comfort and convenience features. It is great to drive vehicle that has everything you need plus all the extras. Rebecca works in the financing department and was superb. Again no pressure to buy or add-on extra warranties. She actually helped me determine what warranties would be best. By asking me questions, we were able to customize what would be beneficial and suit my needs efficiently and be cost effective. Since the purchase I have been in for service. (This was by choice though not for any type of mechanical problem). The service department is extremely friendly. The modifications performed by the technicians in the parts department took pride in their work and were extremely detailed oriented. They didn’t leave my car messy. Also Jose picked me up from my office and was very prompt, professional, and even opened and closed the car door for me. Jose even helped me with my work bags. The best part about the experience…I never felt pressured to buy. I would certainly recommend this dealership and owning your own LR. You won’t regret it.

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Recommend Dealer
Yes
Employees Worked With
Earl Kiker, Ron, Rebecca, Debbie, Robin, and Jose
February 06, 2009

"I recently upgraded my 2005 Land Rover LR3 to a new 2008..."

- donnierb

I recently upgraded my 2005 Land Rover LR3 to a new 2008 LR3 at this dealership. I must say it was the best car buying experience that I've ever had. From the friendliness of the entire staff to the buying process it was all excellent. Stuart the sales representative helped me on my deal. From the initial phone call that got me interested in driving from central Houston to North Houston and the time he spent with us throughout the process. He was friendly and knowledgeable about the product and what he didn't know he didn't hesitate bringing over an expert to fill in the gaps. The rest of the process from the sales manager to the financing process, was all done professionally with little or no pressure on the deal or on add-ons. A thoroughly pleasant experience. As I stated earlier, my best car buying experience ever. The service department also did excellent work getting my LR3 ready and spending extra time to get some custom work done right, the first time. I'm very pleased with the vehicle and the total experience.

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Recommend Dealer
Yes
Employees Worked With
Stuart Adams, Lyn Rathgeber
February 04, 2009

"I really enjoyed my experience at this dealership. This..."

- accr27

I really enjoyed my experience at this dealership. This was my first vehicle purchase and I was very nervous and did not want to get "screwed". I give the dealership and John the best rating possible because I felt that John and the overall dealership were very upfront and honest from the very beginning. Before going to this dealership, I went to another Landrover dealership in Houston and I just did not feel like they wanted my business or cared about my experience. John, thank you for your services and thank you for answering all my questions. You are very much appreciated.

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Yes
Employees Worked With
John Munoz
January 25, 2009

"Stuart's professional attitude is what brought us back to..."

- joeeash

Stuart's professional attitude is what brought us back to LR to purchase a new car. We visited a few other dealerships and were not as comfortable with the sales representatives we spoke with. When working with Stuart we felt good about our decisions and whom we were working with. We would definitely recommend a friend to visit the Land Rover dealer and ask for Stuart by name.

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Recommend Dealer
Yes
Employees Worked With
Stuart Adams
January 13, 2009

"The reasons for my ratings is the customer service was..."

- marshhugh

The reasons for my ratings is the customer service was great,I did not rate the quality of work been as it was a sales call the overall experience was great. I went for a range rover sport, and found out I was not able to afford that model but was happy with the used model I was able to pay for. I think the price was reasonable and the sales guy was personable, and I would recomend the dealership to anyone.

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Recommend Dealer
Yes
Employees Worked With
john munoz
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