Land Rover Lake Bluff

Matt B was very helpful understanding discovery features Matt B was amazing was very patient with me in understanding all the features of my new Discovery Sport car. He explain everything very well in de Matt B was amazing was very patient with me in understanding all the features of my new Discovery Sport car. He explain everything very well in detail and kept telling me I can always go back or call him if I had any problems or not understading the features. Matt was great. Flora B More

Professional and friendly I leased my new Evoque from LRLB and Justin and Matt were very personable and made the experience great. I still don't understand most of the feature I leased my new Evoque from LRLB and Justin and Matt were very personable and made the experience great. I still don't understand most of the features but Matt stressed that I can come back any time for him to go through all the features again, which I will do in the next week or so. More

Wonderful experience Great experience overall. Friendly, Quick and not a pressure sale or all of the questions. Did not plan to buy that weekend, but it just felt right! Great experience overall. Friendly, Quick and not a pressure sale or all of the questions. Did not plan to buy that weekend, but it just felt right! More

Best Dealer Experience After our first visit last week, my wife and I agreed that Land Rover Lake Bluff was easily the best dealer experience we've ever had! Everyone we de After our first visit last week, my wife and I agreed that Land Rover Lake Bluff was easily the best dealer experience we've ever had! Everyone we dealt with was friendly and helpful without putting any pressure on us. Jack took us on our first test drive and gave us a great introduction to the Discovery Sport. Then, when we came back to finalize the paperwork we worked with a great team (Matt, Justin, and Peter) who made the process entirely painless. Great dealership with great people! More

A Class Act . . . all the way around! All I can say, from the beginning it was nothing, but a pleasure to do business with Land Rover of Lake Bluff (Knauz). My first contact was Jack Iberl All I can say, from the beginning it was nothing, but a pleasure to do business with Land Rover of Lake Bluff (Knauz). My first contact was Jack Iberle, who was extremely helpful in explaining the various options available on the Sport model and took me on a test ride in both a Discovery and Sport models. After my visit I did my research and later a week or so later I dropped by to just check things out. It was Jack'a day off, so Chad Holland graciously offered to assist me. When I gave him the pdf link containing all the features I wanted in my new RR Sport, he said me see what I can do. He found a model with all those features for which I was looking. He gave me a very nice price and and good value for my trade-in. I was sold. The only thing he couldn't find was the black contrasting top. So, he suggested that they have it painted in their body shop. It would only would cost me their dealer cost. EXCELLENT . . . BIG SCORE!! Everything I wanted, plus outstanding customer service!! Chad arranged with Jack to pick the new car up in the city, and I came back that evening to meet with Jamie Johnson, to close the deal. She was wonderful, very low key and helpful with a nice sense of humor. That evening before driving home with my new wheels, Jack stayed quite a while after closing to explain and make sure I understood all the features. Oh, one other thing, Jack came out to my house to program the garage door opener into the new car!! Like I said, everything I wanted, plus outstanding customer service!! More

An Amazing Dealership I absolutely love this place and would highly recommend this dealership to anyone looking for a used car in pristine condition. I plan to return. I absolutely love this place and would highly recommend this dealership to anyone looking for a used car in pristine condition. I plan to return. More

Matt Brueggeman Matt did a great job in delivering my 2016 Range Rover Sport. High level of knowledge and worked at my pace (both fast and slow). Matt did a great job in delivering my 2016 Range Rover Sport. High level of knowledge and worked at my pace (both fast and slow). More

Amazing Service! The customer service in Land Rover Lake Bluff was incredible. They explained every detail we needed to know, really helpful, and answered all of our q The customer service in Land Rover Lake Bluff was incredible. They explained every detail we needed to know, really helpful, and answered all of our questions. No one pressured us into buying a car right away and they were all very friendly. More

Simple and Easy My wife and I had a few minutes to spare on our way to an appointment so we decided to stop in the dealership and see their new LR4's in stock. We we My wife and I had a few minutes to spare on our way to an appointment so we decided to stop in the dealership and see their new LR4's in stock. We were greeted by Erik Shatzer in new cars sales. We described the trim/options we wanted and mentioned we only had a few minutes to spare. Erik immediately found what we were looking for. We simply told him our budget and only a few minutes later, he provided us with 2 great scenarios that worked. No hassling! We gave our information to Jamie Johnson from financing (who was extremely friendly) and picked up our new car couple days later. After years of purchasing/leasing cars, this was the easiest and quickest car purchase we have ever experienced...by far. Great job! More

One Call...... 5 Texts To Make a Long Story Short. I was about to Lease an Evoque from a competitor. Got the impression they were playing a few games. On a whim, called To Make a Long Story Short. I was about to Lease an Evoque from a competitor. Got the impression they were playing a few games. On a whim, called Knauz and got Justin Harris on the phone. Answered a few questions and gave me a great price out of the gate. Blew away the other dealer. I don't want to mention their name, but they are next to Fields BMW. The other dealers price suddenly got a lot better, but since Justin was straight from the beginning I bought the car from him. I would be surprised if he spent mare than a total of an hour with me between calls,texts and signing the paperwork. I do my research and look for angles, so for me to say painless, it means something. It helped that my 10 year old son approved, for some reason he and Justin seemed to be the same plane. In fact he asked for a play date with Justin. My wife loved the car. I did all the heavy lifting and she gets all the fun. Matt Brueggeman did a great job delivering the car. My wife thinks of herself as challenged when it comes Tech. Matt was very very very patient with her. Did I mention he was patient. My son also thought he looked like Clark Kent of SuperMan fame. Anyway, he was patient and explained everything very well. Based on this experience everyone should by a Land Rover from Knauz/Justin. I seem to write more bad reviews than good these days. It is a pleasure to write a good one! More