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Land Rover Northfield

Northfield, IL

4.9
240 Reviews
Call Dealership (847) 446-6665
View Awards

670 Frontage Rd

Northfield, IL

60093

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240 Reviews of Land Rover Northfield

September 08, 2023

Amazing customer service ! The only drawback is the NEVER EVER have a loaner . Beware of this when buying. More

by Maryclaire223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Report | Print
Sep 10, 2023 -

Land Rover Northfield responded

Maryclaire, we're glad to know you appreciated our customer service at Land Rover Northfield. We understand your concern about the loaner cars and appreciate this feedback as it helps us improve. Thanks for choosing us!

September 06, 2023

Great customer service! Very communicative. Easy to schedule. Offer loaner cars too. Highly recommend them. More

by A Camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Sep 07, 2023 -

Land Rover Northfield responded

We're delighted to know you had a great experience with us at Land Rover Northfield! Your recommendation means the world to us. Safe travels and we look forward to serving you again in the future!

August 31, 2023

The entire team at Northfield , Land Rover is excellent, I feel like a valued customer, they communicate well and always do a great job. As long as I have my rover, I will be taking it and my business to No More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Aug 31, 2023 -

Land Rover Northfield responded

Craig, we're delighted to know that you've had such a positive experience with our team at Land Rover Northfield. We appreciate your loyalty and look forward to continuing to serve you in the future! Safe travels until we see you next time!

August 25, 2023

We have purchased a new car every 2 -3 years for the last 40 years. This was by far our best experience ever! More

by Socialcapers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Fuentes
Report | Print
Aug 25, 2023 -

Land Rover Northfield responded

Wow, that's quite a compliment considering your extensive car buying history! We're delighted to know this was your best experience yet at Land Rover Northfield. Thanks for the review and happy driving with your new purchase!

August 22, 2023

Great salesperson. Very helpful, knowledgeable and friendly. Made great recommendations. Highly recommend. Would use again. More

by Rbhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ballard
Report | Print
Aug 23, 2023 -

Land Rover Northfield responded

We're delighted to know you had a positive experience with our sales team at Land Rover Northfield! Your recommendation means the world to us. We look forward to assisting you again in the future!

August 21, 2023

Easy and seamless experience! Found what we were looking for and are very pleased with our purchase! More

by eileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel McDonald
Report | Print
Aug 22, 2023 -

Land Rover Northfield responded

Thanks for choosing Land Rover Northfield, Eileen. We hope you enjoy the new ride!

August 21, 2023

Service great, answered my questions in a timely manner and would go back for service on future issues More

by Mike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil service Mgr
Report | Print
Aug 21, 2023 -

Land Rover Northfield responded

Mike, we're glad to know our team at Land Rover Northfield was able to assist you effectively and promptly. We look forward to helping with any future service needs!

August 17, 2023

Haidar have a perfect costumer service which exceed our expectations. He was patient and very helpful!! More

by etsy76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haidar
Report | Print
Aug 18, 2023 -

Land Rover Northfield responded

Thanks for choosing Land Rover Northfield and for highlighting Haidar's premier customer service! It's always our pleasure to provide 5-star experiences and we hope to see you down the road!

August 10, 2023

I recently came in to look @ a car I saw on line. The SUV was good and my salesman Joe was good. When they found out that I had a trade in ( GOD forbeite not me ) they wanted to appraise it. OK my 20 More

by katedwards06
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Joe
Report | Print
Aug 14, 2023 -

Land Rover Northfield responded

Kate, I'm sorry to read about your experience with the appraisal of your trade-in. We aim for transparency and fairness in all our dealings, so it's disappointing to learn that you felt otherwise. I'd like an opportunity to discuss this further with you and address any concerns directly - please feel free to reach out at a time convenient for you. Thank you, Arlind Peci - General Sales Manager - (847)446-6665

August 10, 2023

This is my favorite dealership! Everyone is so professional and honest. I see Phil in service and he never disappoints. He gets the job done and I never feel like I'm being ripped o More

by Fyouhanna23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Aug 11, 2023 -

Land Rover Northfield responded

We're so glad to know that you've been a loyal customer of Land Rover Northfield! It's great hearing how Phil and the rest of our team consistently provide top-notch service. Thanks for your business!

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