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Land Rover Northfield

Northfield, IL

4.7
290 Reviews

670 Frontage Rd

Northfield, IL

60093

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290 Reviews of Land Rover Northfield

October 26, 2024

The best in the business! They always take great care of all my Land Rovers. More

by markshapiro84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, Tommy, Carolyn, Gabe, Jeremy
Oct 28, 2024 -

Land Rover Northfield responded

We are so happy that our Land Rover Northfield team has earned your five stars. Thanks, Mark!

October 25, 2024

Whenever I talk my car to Northfield the team is polite and professional. I’m extremely happy with the service. I would recommend this dealership to anyone. I will also definitely purchase my next Range R More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 25, 2024 -

Land Rover Northfield responded

Ann, we're delighted to hear that you're pleased with the service at Land Rover Northfield! Thank you for your recommendation and loyalty. We look forward to assisting you with your next Range Rover purchase!

October 23, 2024

We had no communication about our car and when it would be ready, then our contact (service manager) left for a long weekend without handing over or letting us know what was happening. Further, in dealing More

by Mark Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember his name
Oct 24, 2024 -

Land Rover Northfield responded

Mark, I'm truly sorry to hear about your recent experience and the lack of communication from our team. This is not the level of service we strive for, especially with valued customers like yourself. I'd appreciate the opportunity to discuss this further and make things right. Please feel free to reach out at your convenience. Thank you, Mark Shapiro - Service Manager - (847) 446-6665

October 23, 2024

Tommy was very helpful when we’ve needed our LR Sport serviced. Our services at LR Northfield have been great each time. More

by Rsamson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 23, 2024 -

Land Rover Northfield responded

We're delighted to hear that Tommy and the team at Land Rover Northfield have consistently provided you with great service. Thank you for sharing your experience!

October 23, 2024

Every time I had a question about an update on my car I received responses very quickly! More

by Amarnikovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 23, 2024 -

Land Rover Northfield responded

Thank you for leaving Land Rover Northfield a five-star review! We are so glad that our team provided excellent service.

October 16, 2024

Pleasant atmosphere with now pressure. They know their product and are happy to discuss at length More

by kkhenry99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Lauren
Oct 16, 2024 -

Land Rover Northfield responded

We are glad to hear that our team provided pressure-free service. Thanks for supporting Land Rover Northfield!

October 16, 2024

Very easy to set up service with communication is excellent & thorough explanation of work completed More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Oct 16, 2024 -

Land Rover Northfield responded

Thanks a bunch, from the Land Rover Northfield Team!

October 14, 2024

I have been happy with service. I was able to get an appointment in a timely manner. Service was quick. More

by kerryh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 15, 2024 -

Land Rover Northfield responded

Kerryh, we're delighted to hear that you had a positive experience with our service team at Land Rover Northfield. Thank you for sharing your feedback!

October 14, 2024

Thank you very much north field Land Rover with the best and great experience.. every was great .. specially Mike in the sales a very pleasant person to work with … helped me to build my car and it was the More

by Prof60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in new car sales , Sam , Lauren finance manager
Oct 14, 2024 -

Prof60 responded

Great job great experience specially Mike in sale … was a pleasure to work with … very pleasant and knowledgeable .. helped in building my car and it was the best choices I’m very happy and he was there responding to my calls any time I’m absolutely sure he made a lot of customers very happy like I am … I’m very very happy with north field Land Rover … you are the best from a man felt with a lot of car dealers …. Also thank you Sam for explaining every thing in my car and Lauren in finance you both were great … and high customer care

Oct 15, 2024 -

Land Rover Northfield responded

We're delighted to hear about your exceptional experience with Mike, Sam, and Lauren at Land Rover Northfield! It's fantastic that you're enjoying your new 2025 Range Rover Sport. Thank you for sharing such a detailed review - we truly appreciate it!

October 10, 2024

Ballard was an amazing salesman. He made sure everything was ready and taken care of. There were some confusions with my order but Ballard helped resolve it. Service was great! More

by josh
Recommend Dealer
Yes
Employees Worked With
Ballard
Oct 10, 2024 -

Land Rover Northfield responded

Josh, we're delighted to hear that Ballard provided you with excellent service and resolved any issues during your visit at Land Rover Northfield. Thank you for sharing your experience!

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