Land Rover Northfield

I was in there recently for a used 2014 Range Rover. Found the car on cars.com and scheduled an appointment. Went and test drove the car. Found some warnings when the drive started and the sales rep/man Found the car on cars.com and scheduled an appointment. Went and test drove the car. Found some warnings when the drive started and the sales rep/manager Mike Wilson said it should all be taken care of. I gave a deposit credit card detail and made a cashiers check to buy the car the next day. I followed up the next day and Mike was off as his son was sick. Called Wednesday and mike Told me they changed the batteries but the error code was still not gone. He said he will take care of it. I called again in the evening and now Mike says they sold the car to someone else. Such a waste of time and I felt they don’t value their word or their customers time. Someone who cannot honor their word should not deserve my business. If I was given the courtesy of a call before they sold it they would have my respect. Horrible More

After 3 calls to Anthony, and several days, we got scheduled to update our RR’s software at Land Rover Northfield. The upgrade turned the screen backgrounds to white from dark which looks bad in our a scheduled to update our RR’s software at Land Rover Northfield. The upgrade turned the screen backgrounds to white from dark which looks bad in our all black RR. I called Land Rover and they said the new display background is white and cannot be changed. Overall, very disappointing experience. More

Great Experience Just bought my second Range Rover from Land Rover Northfield and I have to say, I was convinced before that I will always be a Range Rover loyalist bu Just bought my second Range Rover from Land Rover Northfield and I have to say, I was convinced before that I will always be a Range Rover loyalist but my recent visit just confirmed that I made the right choice. My sales gentleman was Ballard what a delightful person to work with. He pulled out all the stops to make sure that I was a happy customer. My overall experience was superb, top notch. They have mastered how to make customers feel at home, from the General manager all the way down the chain. I highly recommend this dealership to any Land Rover enthusiasts. Andrew More

Amazing Never had a problem when I've had a problem. Everyone in service are fantastic!!! They're the best and they really know everything about my vehicle. Never had a problem when I've had a problem. Everyone in service are fantastic!!! They're the best and they really know everything about my vehicle. More

Efficient Service Good communication and on time service. They met my time request and were competitive on pricing. A job well done. I will go back again. Good communication and on time service. They met my time request and were competitive on pricing. A job well done. I will go back again. More

This dealer ROCKS My experience with Land Rover of Northfield (part of Fields Auto Group) has been second to none! Whether it's leasing or buying or just getting a job My experience with Land Rover of Northfield (part of Fields Auto Group) has been second to none! Whether it's leasing or buying or just getting a job done with the Service Dept., it's all customer-first, excellent service down the line!!!! Bravo to sales, service and management for making every visit feel like more than welcome. Thanks!!! More

Above and beyond Ken did a great job getting my repairs done in a timely matter and went above and beyond making sure all was covered under warranty. Ken did a great job getting my repairs done in a timely matter and went above and beyond making sure all was covered under warranty. More

Certified Range Rover Sport Joe Fuentes was professional, knowledgeable and great to deal with. He went out of his way to make the purchase easy and efficient. When all was said Joe Fuentes was professional, knowledgeable and great to deal with. He went out of his way to make the purchase easy and efficient. When all was said and done he was great and the dealership was a pleasure to work with - you don’t say that too often when talking about buying cars!!! More

Beyond happy! I recently stopped into Fields Land Rover just to take a look at the models as I'm not too familiar with the brand but really like the 'look' of the c I recently stopped into Fields Land Rover just to take a look at the models as I'm not too familiar with the brand but really like the 'look' of the cars I've been seeing on the road. Additionally, I saw an ad for another Land Rover location offering a very special price. A salesman named Ballard greeted us and we told him we were just looking around and getting ideas. He was wonderful. After some time looking around the showroom, I showed Ballard the ad I found and asked about that pricing. He came up with 2 options and we test drove them. After leaving there, I called back 2 days later & was ready to make the purchase! The best part was that there was no pushy salesman and no pressure at all. I've had my new vehicle for a week and a half now & I LOVE IT!! Great job Land Rover Northfield and many thanks to our salesperson, Ballard. The whole team made us feel very good about our purchase and was super-helpful & patient with us. I give my highest recommendation! More

Fantastic Customer Service!! Anthony Thommes, Service Manager, was very friendly, knowledgeable and professional! Completed all maintenance and repairs for our Range Rover perfe Anthony Thommes, Service Manager, was very friendly, knowledgeable and professional! Completed all maintenance and repairs for our Range Rover perfectly and in a timely manner! More