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Land Rover Northfield

Northfield, IL

4.9
239 Reviews

670 Frontage Rd

Northfield, IL

60093

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239 Reviews of Land Rover Northfield

April 15, 2023

Overall, had a great experience at Fields ordering our new Defender. Was able to get the vehicle ordered to our specs within 3 months and at sticker price, which is not typical of many dealers. Our salesm More

by Zr1lt5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Adamcyk
Apr 18, 2023 -

Land Rover Northfield responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Mike and the team at Land Rover Northfield were able to provide you with a fantastic experience while ordering your new Land Rover Defender. Thank you for choosing us and we hope you enjoy your new vehicle!

March 09, 2023

Service Department is very attune to listening to the problem presented and responding as work progresses. Car wash before returning vehicle after service is a nice touch. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Learnahan
Mar 10, 2023 -

Land Rover Northfield responded

We are glad to hear that you are satisfied with our services and car wash. Thank you for working with the Land Rover Northfield team, Bob!

February 18, 2023

I can't say enough about this dealership! I brought my wife's Land Rover to the Schaumburg dealer 3 times for the same problem, with no fix or any parts changed. I then changed gears, and br More

by maxkadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shapiro
Feb 20, 2023 -

Land Rover Northfield responded

We're grateful that Tommy and Mark could exceed your expectations — this is what we aim for! Thanks for putting your trust in our team to get the job done. It was our pleasure to help with your wife's Land Rober and we look forward to seeing you again down the road!

January 16, 2023

Mike was very helpful and knowledgeable. It was a smooth and easy buying experience. Highly recommend. More

by Jsander622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Adamczyk
Jan 17, 2023 -

Land Rover Northfield responded

Thank you for the review! We are so glad to hear that Mike delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Land Rover Northfield!

December 30, 2022

The Service people are always very polite, professional, and informative. They keep you updated too. More

by jbschmidt2001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 03, 2023 -

Land Rover Northfield responded

Thanks for the excellent review of Land Rover Northfield! Our team is here to help with any of your future service needs!

December 02, 2022

Phil took great care of me. I dropped in unexpectedly for a mud guard that was hanging. Service was busy so Phil took care of it himself and was very welcoming and gave my car a More

by marielebean
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Dec 02, 2022 -

Land Rover Northfield responded

Thank you for this great review of Land Rover Northfield, Marie! We are thrilled to hear that Phil provided 5-star service. Your trust and confidence mean a lot to the team.

November 28, 2022

Dennis was a complete racist. They lied and said my key wasn’t with the vehicle but really just held my key until the payment processed. They put a bow on a white person’s vehicle More

by Kennedy Pye
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dennis
Nov 28, 2022 -

Land Rover Northfield responded

Kennedy, this feedback is extremely concerning to receive. We do not tolerate discrimination of any kind at our establishment, and I sincerely apologize for the way you were treated during your visit. I assure you that this will be addressed properly and with the right people. Lastly, I would appreciate the chance to speak with you to see what more I can do to better your time working with us. If you are willing to discuss this further, please feel free to reach out. Best, Christi Brinckerhoff - General Manager - 847-446-6665

November 28, 2022

Gosh…This was a great purchase for me and my family. Dennis thank you again for always making things go so smoothly. No pressure. Always taking your time and your patience. You always give it to me stra More

by Richardliboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Glauner, Bob Birren
Nov 29, 2022 -

Land Rover Northfield responded

Congratulations on your purchase! We are thrilled that Dennis and the team made the experience so positive and successful. Thank you from all of us at Land Rover Northfield!

November 15, 2022

Highly competent, courteous, and professional service. Thanks to Land Rover Northfield, my 2018 Velar is in tip top shape! More

by Mike Vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Ballard, and the Service Manager.
Nov 16, 2022 -

Land Rover Northfield responded

We are delighted to receive your 5-star review, Mike! Thank you for working with us here at Land Rover Northfield. We are here to help with all of your service needs!

November 14, 2022

Would highly recommend Fields for your next car. Hassle-free experience. Great inventory to choose from More

by Maureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ballard
Nov 14, 2022 -

Land Rover Northfield responded

Maureen, thank you for the great review! We are so glad to hear that you found the right vehicle working with the Land Rover Northfield team. Drive safely, and we hope to see you back again down the road!

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