Land Rover Norwood

Great experience! Pat was very helpful in finding the right car for me! He listened to my requirements and provided several options without any pressure. Very profess Pat was very helpful in finding the right car for me! He listened to my requirements and provided several options without any pressure. Very professional! More

Exeptional Roger was a professional top notch service person. Genuinely a caring helpful person. I felt like he was looking Out for my best interest the entire Roger was a professional top notch service person. Genuinely a caring helpful person. I felt like he was looking Out for my best interest the entire time. More

Great Team Everyone in the dealership was extremely helpful throughout the entire process. From Mike to Pedro we could not ask for better service. The attentio Everyone in the dealership was extremely helpful throughout the entire process. From Mike to Pedro we could not ask for better service. The attention to detail and interaction / communication was great. Pedro was very knowledgeable on the car and set-up, and Mike was the best Sales Manager I have worked with in the past 30 years of me buying cars. More

Overall good; but better communication needed Once I committed to purchase, we set a tentative plan as to when my car would be ready for me to pick up. However, I received no further communicati Once I committed to purchase, we set a tentative plan as to when my car would be ready for me to pick up. However, I received no further communication. It wasn’t until I called to confirm on what had been tentative plan that I was clear when car would be ready. Process at pickup took a bit longer than I would have thought it would—almost 2 hours. Maybe it’s unrealistic it would be less but I thought about an hour was reasonable—considering full payment had been made prior to my arrival. Salesman was quite knowledgeable about vehicle overall which was very helpful and positive. More

first year maintenance Went to LAND ROVER NORWOOD for the 1st year maintenance, hanlded by George. Everything is so well organised and clearly explained.. I dont know much a Went to LAND ROVER NORWOOD for the 1st year maintenance, hanlded by George. Everything is so well organised and clearly explained.. I dont know much about car machical thing and they made me feel well assured that they are taking good care of everything. They also offered to do the annual inspection at a very reasonable charge of $35 only, which is super convenient for me to complete that together with the maintenance. Waiting lounge is clean and quiet. Service staff are efficient and polite. More

Very Smooth Purchase Purchased a used vehicle. I was in and out with the new vehicle in 4 hours. Service and delivery of a vehicle as it should be. Thanks! Purchased a used vehicle. I was in and out with the new vehicle in 4 hours. Service and delivery of a vehicle as it should be. Thanks! More

Tire replacement Extremely knowledgeable and professional. Very helpful in squeezing us in without a scheduled appointment. George thoroughly explained the process and Extremely knowledgeable and professional. Very helpful in squeezing us in without a scheduled appointment. George thoroughly explained the process and was very efficient when working through our warranty process. More

Smooth and hassle-free experience I was looking for a late model Range Rover and you folks had the largest selection and best prices in the Boston area. Made appointment to drive some I was looking for a late model Range Rover and you folks had the largest selection and best prices in the Boston area. Made appointment to drive some vehicles online and cars were ready upon arrival. Salesman was friendly, efficient and very helpful. You met m y trade offer amount immediately. Very smooth, quick and professional transaction. Will definitely return when I trade in this beautiful Range Rover.. More

Dismissive, Rude, Horrible service Terrible experience from start to finish where we ended up having to switch dealerships midway through the sale!!! Left Norwood Range Rover to go to W Terrible experience from start to finish where we ended up having to switch dealerships midway through the sale!!! Left Norwood Range Rover to go to Warwick Rhode Island location after rude treatment and waiting THREE WEEKS FOR DELIVERY AFTER SIGNING!!! Norwood Range Rover dealership kept vehicle that long stating it was having chipped paint, gouged headlight, and rim's fixed as well as being detailed before delivery which was promised by Norwood sales associate Barry Baptiste. Upon pick up at the Warwick Range Rover location, NONE OF THE ISSUES WERE FIXED! And the car no only hadn't been detailed, but it was much dirtier than when test driven. Dirt smears all over the interior and even what looked like boot prints on the rear interior door panels! The Warwick sales associate was shocked and proceeded to take 30 plus pictures of all issues that were supposed to have already been addressed as well as the state of the interior. The Warwick location manager had to get involved and contact Norwood. I'M STILL AWAITING RESOLUTION!!! More

Doug and Eddy are the best . I have been dealing with that dealership now for over 13 years. They always make my experience easy convenient and pleasant. Thank you boys! . I have been dealing with that dealership now for over 13 years. They always make my experience easy convenient and pleasant. Thank you boys! More