
Land Rover Norwood
Norwood, MA
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New Car experience Sonny did a great job getting exactly what we wanted, and then making the car look even better with some recommendations..........3rd Range Rover from Sonny did a great job getting exactly what we wanted, and then making the car look even better with some recommendations..........3rd Range Rover from LR Norwood!!! More
Easy Breezy We had reviewed cars / SUV's online and went there with a goal of simplifying the process .... we knew what we wanted. Chris M. was more than commen We had reviewed cars / SUV's online and went there with a goal of simplifying the process .... we knew what we wanted. Chris M. was more than commendation and understood our needs. The process was very open and timely, just how anyone would want when purchasing a car. More
George to the rescue! Receive detailing service in a timely fashion. However, the wheels had accumulated road dust from where the LR4 had been placed after completion. When Receive detailing service in a timely fashion. However, the wheels had accumulated road dust from where the LR4 had been placed after completion. When presented, it appeared that the LR4 had not been given a final look to make sure it was showroom ready. I couldn't imagine anyone would put those wheels with road dirt/dust on your terrific showroom floor. I'm happy to say George E. rescued the day by having the car returned to the bay, not just for re-treating the wheels, but also for catching an expired inspection sticker. I'm indebted to George, because he's always delivered (since 2010) no matter over the phone, by e-mail & text, or in person. Thank you George. More
Great Dealership and Sales Live in Connecticut but worth Great Dealership and Sales Live in Connecticut but worth the trip. Bought a Range Rover with a trade-in and process was smooth. Fair price on car an Great Dealership and Sales Live in Connecticut but worth the trip. Bought a Range Rover with a trade-in and process was smooth. Fair price on car and trade and everything was “as advertised”. Started on their website with chat and then email to understand trade out-of-state purchase process and general questions on some vehicles I liked. Thomas Coughlin-Jaroug was very helpful with internet sales side and Barry Baptiste was great salesman and helpful! I test drove the car Saturday AM and they delivered it to me at the DMV in CT working 5 business days after I provided the remaining paperwork process Via UPS after my visit. All in all a “hastle-free”process. More
Always great with Barry Buying a car is a very simple process if you purchase from Kaplan. They make it fun and easy! I just purchased my 6th car from Barry Baptiste. I hav Buying a car is a very simple process if you purchase from Kaplan. They make it fun and easy! I just purchased my 6th car from Barry Baptiste. I have been driving Land Rovers for 20 years. Kaplan is the best dealership I have worked with and I have worked with several. More
2019 Discovery Sport Great vehicle and deal. Shopped around and looked at several dealership. NORWOOD LANDROVER gave me the best deal. Very good experience and would retur Great vehicle and deal. Shopped around and looked at several dealership. NORWOOD LANDROVER gave me the best deal. Very good experience and would return in the future. Thank you More
Brief, efficient and goal accomplished. My wife and I test drove a Land Rover Discovery Sport closer to Braintree at another dealership a week ago. The sales rep was not educated on the land My wife and I test drove a Land Rover Discovery Sport closer to Braintree at another dealership a week ago. The sales rep was not educated on the land rover specials; nor did he seem interested in leasing us a car or working with us during our test drive. In fact, he never called us back. That nite, I checked my numbers and found inventory on the Land Rover Norwood website and emailed them. At 8am the next morning I heard from James Anderson from the internet sales team who provided me with accurate information and answered my specific questions regarding a lease. I drove out to Norwood at lunch, and within a half hour of test driving the vehicle, had struck a deal with the sales rep, Barry Baptiste. Barry found the car I wanted in his Rhode Island dealership; we agreed on the lease price and by 2pm the next day we took delivery. To have this kind of deal go so smooth, stress-free and efficient was a breath of fresh air. Incredibly positive experience. More
great service and follow up I love George and the staff are all so thoughtful! I know that my car will be taken care in the most efficient and confident way. I highly recommend I love George and the staff are all so thoughtful! I know that my car will be taken care in the most efficient and confident way. I highly recommend this place for car purchase and follow up care for years now. More
Outstanding sales team Pat Patel is an outstanding sales rep. Very helpful, made every step a no stress situation. Easy transaction, fair trade in price, I highly recommend Pat Patel is an outstanding sales rep. Very helpful, made every step a no stress situation. Easy transaction, fair trade in price, I highly recommend jake Kaplan’s . More
Great service It was a great service job and customer service was good. Just wish had more food options in the lobby waiting for the car. Wish the wait was shorter. It was a great service job and customer service was good. Just wish had more food options in the lobby waiting for the car. Wish the wait was shorter. More