Land Rover Norwood
Norwood, MA
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Excelente service, profeciomal Jeorge is a great advisor , always ready to help and answer questions, gives you good advices on what’s priority on your car. Great customer service � Jeorge is a great advisor , always ready to help and answer questions, gives you good advices on what’s priority on your car. Great customer service 👍🏻 More
I had an emergency message on my 2018 F Pace Your staff was very friendly when I called and explained my situation. I had an emergency message pop up on my 2018 F Pace Jaguar that only has a litt Your staff was very friendly when I called and explained my situation. I had an emergency message pop up on my 2018 F Pace Jaguar that only has a little over 3,000 miles on it. The message indicated that I would not be able to start the vehicle unless it was serviced. Note: this was my first service for the Jaguar as we just purchased it the end of December 31st. I did not have a service appointment but your staff was kind enough to fit me in. My only disappointment was that I was not offered a loaner car or a ride as I had a particularly busy day at my office and did not have time to wait a couple of hours for the car to be fixed. (I did get a ride back to my office only after I asked, but was told it was not possible for my car to be delivered to me as there were no drivers available). I had read a lot about Jaguar luxury customer service, so that was a bit of a letdown. George, my advisor, was very nice and helpful, I'm sure he did the best he could since I didn't have an appointment. I look forward to my next service visit in December and will be sure to make an appointment and hopefully reap the rewards of owning a Jaguar. Overall, many thanks to your staff and to George for helping me out in a stressful situation. I am happy the car was fixed and ready to go after I got an Uber from my office to the dealership. More
First new vehicle This is my first new vehicle, and just got it a week ago. I am looking forward to taking advantage of the great customer service that Land Rover Nor This is my first new vehicle, and just got it a week ago. I am looking forward to taking advantage of the great customer service that Land Rover Norwood has the reputation for! More
Jaguar Service I have never had an issue with my Jaguar, but it goes into the shop once a year for routine service. The team there is very helpful, friendly and acc I have never had an issue with my Jaguar, but it goes into the shop once a year for routine service. The team there is very helpful, friendly and accommodating. I would not hesitate to buy another car from Jaguar Norwood and of course have it serviced there. More
Great customer service The Norwood Range Rover dealer has been very accommodating, their driver dropping and picking up my SUV to the office with a loaner as well. The Norwood Range Rover dealer has been very accommodating, their driver dropping and picking up my SUV to the office with a loaner as well. More
Carole, Pedro & All were great - 5 Stars all around! This is my 5th LandRover and Carole found me exactly what I wanted at an extremely fair price right away. She was great - pleasant, straight forward This is my 5th LandRover and Carole found me exactly what I wanted at an extremely fair price right away. She was great - pleasant, straight forward, fair and responsive. Pedro worked through the sales process and together with the sales team and finance it was an easy, quick process. They were awesome - 5 stars all around! More
Very Easy Experience I originally went into Land Rover Norwood to just test drive an Evoque. Doug is a fantastic Salesman. He has a very honest and friendly approach to I originally went into Land Rover Norwood to just test drive an Evoque. Doug is a fantastic Salesman. He has a very honest and friendly approach to his sale technique that I found relaxing and assuring. I feel fortunate to have walk in the day I did. More
Always dependable. Everyone was polite and ready to help. Thanks Sonny for the test drive. Thanks Nicole for fitting my appointment in at the last minute. Thanks George Everyone was polite and ready to help. Thanks Sonny for the test drive. Thanks Nicole for fitting my appointment in at the last minute. Thanks George for the careful explanation.Great Service all around. More
Service George Knipfing is fantastic. Highly, highly recommend! I have been going to your dealership for years and continue to do so, in part, due to him. George Knipfing is fantastic. Highly, highly recommend! I have been going to your dealership for years and continue to do so, in part, due to him. More
Car service My car was in for a 20 thousand mile service check up. George was incredibly kind, helpful and knowledgeable. He was able to answer all of my question My car was in for a 20 thousand mile service check up. George was incredibly kind, helpful and knowledgeable. He was able to answer all of my questions and it seems the service department runs very smoothly. More