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Land Rover Rocklin - Service Center

Rocklin, CA

4.9
43 Reviews

43 Reviews of Land Rover Rocklin - Service Center

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July 21, 2023

Very happy with the service. Steve Munoz was my service advisor, he kept me informed throughout the process More

by KJOHAL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Munoz
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Jul 26, 2023 -

Land Rover Rocklin responded

We're happy you're happy! Thanks so much for taking the time to share your 5-star review. We'll be sure to let Steve know how much you appreciated his clear communication throughout your service.

Helpful
July 07, 2023

Dana is the best service advisor I have had for years. She listened and made notes about each of my concerns. My Range Rover was there for awhile and she stayed in touch with me keeping me updated through More

by VCKSNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Brophy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy, sales department is also excellent. , Justin Mackenzie
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Jul 12, 2023 -

Land Rover Rocklin responded

This is what we love to hear! We're so glad that our team has always provided you with a helpful and professional experience. Thank you for taking the time to shout out Dana's great work. We are so lucky to have her on our team and will make sure she sees your review. See you next time!

Helpful
July 01, 2023

Robert was excellent and a very good communicator in what RSS needed to be done for me More

by SCOTTERADCLIFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Land Rover Rocklin responded

Isn't Robert amazing? We'll be sure to pass your kind words along so he know what a great job he's doing. See you next time!

Helpful
June 30, 2023

Great communication. Great work. Car was returned washed, on time, and no surprises. Will definitely be back for next service! More

by greggbhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Brophy, Kyle (Sevice foreman)
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Jul 07, 2023 -

Land Rover Rocklin responded

Nothing makes us more proud than learning we earned a loyal customer! Don't hesitate to reach out whenever you need us next. Happy driving!

Helpful
June 29, 2023

Niello has been great to work with on servicing my Land Rover. I purchased my vehicle from a different dealer in southern California, but Niello has treated me as one of their own. More

by stephenchollet
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
D in Service
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Jul 07, 2023 -

Land Rover Rocklin responded

Thank you for the 5-star rating and for taking the time to leave such a nice review. We're glad we were able to help meet all your service needs. See you next time!

Helpful
June 28, 2023

I appreciate the excellent customer service and applaud the quality of work performed. Thank you very much! More

by BOBCHAHAL1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew - Jaguar Service Department.
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Jul 07, 2023 -

Land Rover Rocklin responded

We're honored to hear that you had such an excellent experience with our service department! See you again soon!

Helpful
June 28, 2023

Dana Van Allan service advisor was great! Everyone is super nice and helpful. I highly recommend them. More

by skhodai
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Van Allan service advisor was great!
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Jul 07, 2023 -

Land Rover Rocklin responded

Thanks so much for the recommendation! We appreciate you taking the time to share your experience and we'll be here for you whenever you need us next!

Helpful
June 28, 2023

Outstanding service from D who communicated on a regular basis. She kept us informed and updated throughout the process. More

by rboliard99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
D……. Forgot the name but she goes by ‘ D’
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Jul 07, 2023 -

Land Rover Rocklin responded

Communication and transparency is very important to us, so we're glad to hear that D delivered such outstanding service and kept you updated along the way. We'll be sure to pass your kind words along!

Helpful
June 23, 2023

The staff at Land Rover Rocklin is always personable, helpful, and knowledgeable. I look forward to purchasing my next vehicle here! More

by KARIEKUKLINSKIWALLACE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dana
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Jun 28, 2023 -

Land Rover Rocklin responded

We're thrilled to hear we earned another loyal customer! Thanks so much for taking the time to share your experience and know that we'll be here for you whenever you need us next.

Helpful
June 22, 2023

Always excellent service. Andrew was nice to work with. He took care of everything very well. More

by JAS.SAROYA7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jun 28, 2023 -

Land Rover Rocklin responded

We're definitely lucky to have Andrew on the team. Thanks for your continued business and for taking the time to write such a nice review. Happy driving!

Helpful
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