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Land Rover Rocklin - Service Center

Rocklin, CA

4.9
43 Reviews

43 Reviews of Land Rover Rocklin - Service Center

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June 12, 2023

A great service center in terms of decor, efficiency and courtesy of staff members. Everything explained fully. Followed up with calls when needed. Car was ready when for pick up at the request time. More

by ROBBOZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rutschmann
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Jun 21, 2023 -

Land Rover Rocklin responded

We appreciate you taking the time to rate your great service experience at Land Rover Rocklin. Our team is here for you whenever you need us next.

Helpful
June 10, 2023

They really know how to care care of their client/customers. Rob was just awesome! More

by prhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jun 14, 2023 -

Land Rover Rocklin responded

Isn't Rob great? We'll be sure to pass your kind words along so he knows how much you appreciated him. Happy driving!

Helpful
June 09, 2023

Was our first visit and we were treated like we’d been going there forever. Top notch customer service all around. Will definitely be back for everything needed for our car. More

by tarilynntruman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D in service
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Jun 14, 2023 -

Land Rover Rocklin responded

We're so honored to hear that we earned a loyal customer with our top-notch customer service. Please don't hesitate to reach out if there's anything you need from us.

Helpful
June 07, 2023

The service tech Robert is exceptional to understand our driving habits and take care of our needs he provides excellent service. More

by caswellfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 14, 2023 -

Land Rover Rocklin responded

We're so lucky to have Robert on the team, and we'll be sure to let him know how much you appreciated his exceptional customer service. We hope to see you again soon.

Helpful
June 01, 2023

Excellent job to the whole team. Especially Dana Brophy in service. Thank you very much. More

by JIM@GUIDERA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Brophy
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Jun 07, 2023 -

Land Rover Rocklin responded

Isn't our service team amazing? We'll be sure to pass your kind words along to Dana and the team so they know what an excellent job they're doing.

Helpful
June 01, 2023

Great job by the team on the service -very efficient and on time. Thank you! More

by BILL_WINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Land Rover Rocklin responded

It can be challenging to be without your car, so we're glad to hear that our team was fast and efficient getting your problems taken care of. Thanks for taking the time to leave us a review.

Helpful
June 01, 2023

very quick and efficient! I was out of there really quickly once the car was done. More

by JOANNIE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 01, 2023

Land Rover Rocklin has a great service dept. They are knowledgeable, helpful, accommodating, and the work is always done right the first time. More

by CLOWNBABY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Brophy in service is AMAZING. Her customer service and product knowledge are unbelievable.
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Jun 07, 2023 -

Land Rover Rocklin responded

We take great pride in getting things done right the first time, so this feedback means a lot to us. Know that we're here for your whenever you need us next.

Helpful
May 31, 2023

Always working to make things right no matter the circumstance or situation very helpful and responsive More

by C3DRVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
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Jun 07, 2023 -

Land Rover Rocklin responded

Thank you so much for the kind words. It's always our goal to be as helpful and responsive as possible, and we're so glad to hear that we met the mark.

Helpful
May 31, 2023

The service at the dealership, in Rocklin, is awesome. Kind and very willing to help you with any problem that you might be having with your vehicle. More

by loudelay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Land Rover Rocklin responded

This is what we love to hear. Thanks for choosing Land Rover Rocklin and for your kind words. We appreciate you!

Helpful
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