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Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
366 Reviews

366 Reviews of Land Rover Santa Monica - Service Center

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January 18, 2023

Mario took care of us, as usual. Even with a few hiccups along the way (out of his control), he kept us updated and with the help of Rafi, the shop foreman, returned the car in tip t More

by Stanke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Land Rover Santa Monica responded

Hi Stanke, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a successful service experience. I will be passing the kind message along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 17, 2023

Armando is always professional and communicates very well about the progress. I would recommend him to anyone. He is absolutely great!!! Thank you Armando. More

by MONA SMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Land Rover Santa Monica responded

Hi Mona, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! It means a lot to us to have received your recommendation! I will be passing the kind message along to Armando! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 08, 2023

I always have the best experience when I take our cars to be serviced there. Jeff is the best service advisor! More

by arielaplata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Land Rover Santa Monica responded

Hi Ariel, thank you for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the kind message along to Jeff! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 05, 2023

My technician, Armando Seanz, is always very professional, helpful by giving timely updates and accommodating my busy schedule More

by dsalimpour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

December 30, 2022

Always a good experience with my service advisor Mario. Great customer service, accommodating, and a job well done. More

by ngalper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Land Rover Santa Monica responded

Hi, thank you for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the kind message along to Mario. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Satna Monica Service Center.

December 24, 2022

My service adviser Paul always goes out of his way to help and accommodate any way he can. More

by SASSAN_O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Land Rover Santa Monica responded

Hi, thank you for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Paul! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

December 21, 2022

Armondo is fantastic and very responsive. Always accommodating and friendly. Thank you for all you do. More

by aprilblackadder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Land Rover Santa Monica responded

Hi April, thank you for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the kind words along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

December 19, 2022

Service Team is awesome! Very professional as always making our trips to the dealer easy. More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Land Rover Santa Monica responded

Hi Vanessa, thank you for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind words along to our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

December 16, 2022

I received super fast and efficient service. He also provided me various options to fix my car More

by mona_yazdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Land Rover Santa Monica responded

Hi Mona, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Paul. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

November 25, 2022

Paul was great at helping fix my issues in a timely and professional manner. he was very engaged and kept me updated of the progress and my options. More

by rani0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Land Rover Santa Monica responded

Hi Rani, thank you for taking the time to give us feedback. We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Paul. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Satna Monica Service Center.

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