Armando Saenz Jr
Service Advisor
Jaguar Land Rover Santa Monica
3020 Santa Monica Blvd
Santa Monica, CA 90404
58 Reviews
Write a Review58 Reviews of Armando Saenz Jr
April 24, 2024
My service advisor is Armando. He's fantastic! Always good to see him. Extremely professional, knowledgeable and very helpful. Can't say enough good things about this gentleman. T He's fantastic! Always good to see him. Extremely professional, knowledgeable and very helpful. Can't say enough good things about this gentleman. Thumbs up! Bill is very cool. He took good care of me when I first leased my Defender and then then when I wound up purchasing it. Bill is an excellent guy. Grateful for his help! More
Other Employees Tagged: Bill Parr
April 06, 2024
The Rep was knowledgeable, diligent and professional. The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry More
March 29, 2024
Very happy with the service I received from Armando and John. Not happy with how expensive your service is. John. Not happy with how expensive your service is. More
Other Employees Tagged: John Bevardos
March 18, 2024
Incompetence is the word. They are unable to fix a car the first time, or often the second time. I've had to return my cars for the same issue multiple times on multiple occas They are unable to fix a car the first time, or often the second time. I've had to return my cars for the same issue multiple times on multiple occasions. And they scratched my brand new car. More
March 05, 2024
I dropped off my jaguar for evaluation (11/23/24) and repair (after taking it in 3 times within 4weeks before the problem was addressed). It was not until 3/4/24 before it was ready for pick up. The part repair (after taking it in 3 times within 4weeks before the problem was addressed). It was not until 3/4/24 before it was ready for pick up. The part that was ordered and installed was incorrect, which caused a delay. Also, I picked the car up 2/14/24 but the engine light came back on before I could get home, so I turned around and took it back. It was another 2 weeks before I was called to pick it up again. More
February 26, 2024
Best service by Jorge prompt and honest communication was great car was ready and he confirmed that everything was done great car was ready and he confirmed that everything was done More
Other Employees Tagged: Jorge Rojas