Land Rover Santa Monica - Service Center

My advisor is very nice and helpful, but I think he works under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any is under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any issues are resolved before the warranty expires. I guess it’s a gentle and profitable way for the dealership to get business. Taking him up on the offer, when I experienced an unusual crackling noise while accelerating, I took the car in to be looked at under warranty. It turned out to be nothing that required repair. But I was asked to pay for the inspection! When I refreshed his memory about our earlier conversation, he said I needed to pay for something, so he charged me $250 for a software update (which was unnecessary and did nothing at all for the issue I had or otherwise!) So now I’m weary of taking my car there, and I’m considering other options next time something comes up. More

You are lucky to have Muniq. She has done a fantastic job every time we had work. She is the best! She has done a fantastic job every time we had work. She is the best! More

The service department has serviced my jag and range rovers over the last 13 years to my satisfaction. rovers over the last 13 years to my satisfaction. More

Amazing customer service! Will definitely go back, Received my car washed and very clean!! Thank YOU Will definitely go back, Received my car washed and very clean!! Thank YOU More

prompt, professional and eager to help. made the all process very easy, and made me feel very welcoming made the all process very easy, and made me feel very welcoming More

Recently took one of our cars to the service department. Mario took care of us, exceptional customer service. Mario took care of us, exceptional customer service. More

Excellent service from John to secure and replace my broken part and provide a loaner Jaguar in the meantime broken part and provide a loaner Jaguar in the meantime More

Joh is just the best - he always takes great care of me and works with my schedule! and works with my schedule! More

This location is always professional and efficient. I schedule my appointments with Mario to get the best service. I schedule my appointments with Mario to get the best service. More

Great customer service by Mario. I took my car in for service and received in return in a timely manner. I took my car in for service and received in return in a timely manner. More