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Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
364 Reviews

364 Reviews of Land Rover Santa Monica - Service Center

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August 25, 2022

John Bevardos is very professional, knowledgeable, and informative. He is always a pleasure to work with. More

by JENNIFERKELLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Land Rover Santa Monica responded

Hi Jennifer, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the message along to John and the rest of our team. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

August 24, 2022

Jorge was my service manager and he was very helpful. I felt really taken care of. More

by Tracy26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Tracy26 responded

Thank you!

August 21, 2022

Thank you John Bervados for continuous perfect service and the rental is always key ! Thanks! More

by SBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Land Rover Santa Monica responded

Hi SBK, thank you for giving us feedback! I will be passing the kind words along to John! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service.

August 20, 2022

The service was great and very helpful. Made the experience feel seamless and easy too. More

by hartonop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Land Rover Santa Monica responded

Hello there, thank you for taking the time to give us feedback! I will be passing the kind words along to Jorge, and the rest of our team here at service! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service.

Aug 22, 2022 -

Land Rover Santa Monica responded

Hello there, thank you for taking the time to leave us feedback! We are thrilled to hear your service experience was up to our standards! I will be passing the kind words along to Jorge and the rest of our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

August 18, 2022

Awesome service as always. Great loaner car staff and service staff. Always in and out quickly More

by GKO888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Land Rover Santa Monica responded

Hi, thank you for taking the time to give us feedback. We are thrilled to hear you had a great experience at service! I will be passing the kind words along to Jefferson and the rest of our team here! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service.

August 18, 2022

Excellent service. They greet you on time and there is a minimum of paperwork. The work gets done right the first time. The loners cars are prompt and clean. More

by armirow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Land Rover Santa Monica responded

Hi, thank you so much for taking the time to leave us a review! I will be passing the kind words along to Mario, and the rest of our team here! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

August 15, 2022

Mario Garcia is efficient, polite, and knowledgeable. I relay on the service that he oversees More

by sally310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Land Rover Santa Monica responded

Hi Sally, thank you for taking the time to leave us feedback! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service.

August 15, 2022

Armando is really helpful especially since he texts me so I know exactly what's going on with the vehicle More

by tinamon9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Land Rover Santa Monica responded

Hi, thank you for taking the time to give us feedback, we really appreciate it! I will be passing the kind words along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

August 13, 2022

Advisors and reception are very friendly and accommodating. Unfortunately, I have had to return for the same problem again and again. I have to make another appointment on Monday. Things are More

by SharonW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Paul Hernandez did a great job of managing my maintenance visit. He made sure that all of the factory recommended service was done, got me caught up on recalls & software updates. He took care of providing t More

by geoffrey4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Land Rover Santa Monica responded

Hi Geoffrey, thank you for taking the time to leave us feedback! I will be passing the kind words along to Paul! We look forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service.

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