Land Rover South Bay

Horrible experience with this dealership. DO NOT GO HERE FOR VEHICLE PURCHASE. Most dishonest dealership/people I've ever dealt with. I was sold a VIP vehicle (considered a loaner vehicle) unknowingly - thi FOR VEHICLE PURCHASE. Most dishonest dealership/people I've ever dealt with. I was sold a VIP vehicle (considered a loaner vehicle) unknowingly - thinking I was buying a brand new vehicle. As a result, my warranty on my vehicle started several months prior to my actual purchase. The dealership was very aware of this, but chose to not disclose the prior vehicle history/loss of warranty, which is required by law - they almost got away with it but the issue was brought to my attention by another dealership servicing my LR4. When I became aware of the problem and contacted the dealership, my calls were screened, ignored, and the GM Cyrus refused to return my calls for days - I finally reached him using an anonymous phone/after threatening to contact a DMV investigator. My problem still is not resolved and I've had a nightmare dealing with this place. I've now taken the issue up with Land Rover Corporate - they have been very helpful and have since opened an investigation on the matter - I am assured complete resolution from corporate within days. Buyer Beware! Complete crooks and this place should not be in business. Sadly, Michael, the salesperson I worked with, was so nice and I thought a lot of him - I'm hoping that he had no hand in this matter, and that his management was/is solely responsible. More

Ally was very understanding,Pierra was friendly & Great David was attentive,informative,patience & compassionate. These three guys made it possible for me to get the car I wanted and the process was Great David was attentive,informative,patience & compassionate. These three guys made it possible for me to get the car I wanted and the process was very smoothe. If I had to use three words to discribe these guys, it would be, SAPPHIRE PERAL & DIAMOND. they were Great! & have Great coustomer service. More

Michael was very friendly and attentive. He explained how to use all the options in the car which was very helpful. He also kept us informed of what was going on through out the time of the sale, for example to use all the options in the car which was very helpful. He also kept us informed of what was going on through out the time of the sale, for example what was going on with the paperwork and during the wait time. And David was fast with his finance..thank you More

Some people choose this place because it has a slightly Some people choose this place because it has a slightly larger selection than some of the other smaller dealers but the people here are quite unfr Some people choose this place because it has a slightly larger selection than some of the other smaller dealers but the people here are quite unfriendly and dishonest. I bought a used car and when I took it home and had a mechanic look at it, a bunch of things (including the horn, cruise control, etc.) were broken and when I asked them about it, they said that they hadn't noticed them and they weren't a big deal. During the deal, they bullied me and my mother into put the car in my mother's name who lives on the east coast and then kept changing the numbers. There were people there picking up new cars who were also very displeased- one lady had custom ordered a new ranger rover with special wheels and she had pre-paid extra for the wheels. Instead they had ordered the car without the special wheels (hoping to pocket the extra 4000) and were hoping she would take the car anyways. And if you must go there, pay cash - do not finance. They lie to the lenders and they lie to the customers - they loans are often not finalized even after you pick up the car and they keep changing the numbers. If you notice, they'll get angry at you and try to come up with some diversionary argument. The only customers who were even somewhat happy there were ones who paid with cash ( and even a lot of those were unhappy.) If you live in southern califronia, there is a great dealership in thousand oaks (very honest and straightfoward) and one in encino (this one is actually one of the largest in southern california.) Hope this helps someone! Good luck finding your perfect car if this is why you are looking at reviews! More