Land Rover South Bay

Customer service, responsiveness, my service advisor, Steven listened to my concerns, reviewed my extended warranty with me. From the very beginning gave me an estimated time for repairs. Provided me wit Steven listened to my concerns, reviewed my extended warranty with me. From the very beginning gave me an estimated time for repairs. Provided me with a rental car while diagnostics and approval were in process. I loved how Steven kept me in the loop via text messages, not voicemail. Seamless process. More

Please save yourself time and angst. ..do not buy from this dealership. The worst customer service. I had an Evoque 3 year lease. My right back door was never able to open from the outsid ..do not buy from this dealership. The worst customer service. I had an Evoque 3 year lease. My right back door was never able to open from the outside. They didn't have the parts to fix it. The windshield leaked a lot. The computer system had to be worked on numerous times, and still never worked properly. Rear view camera worked when it wanted to. Your phone will connect about half the time. My coolant and tire pressure gauges went off constantly. This was a brand new car! I wish that I had looked up their ratings before leasing...constantly near last out of all manufacturers for reliability, customer service, and overall quality. Please avoid at all costs. You'll thank me later. More

Tom provided excellent service. I brought my F-Pace in for service and Tom made sure and communicated with me the whole time my car was at South Bay Jaguar...keeping me up to date o I brought my F-Pace in for service and Tom made sure and communicated with me the whole time my car was at South Bay Jaguar...keeping me up to date on when it would be ready and what was found. I truly appreciated that! More

I don't much about the dealership, however, Luis as a service advisor is truly among the best employees a company could want. I could not make an appointment for a routine service that was not weeks out service advisor is truly among the best employees a company could want. I could not make an appointment for a routine service that was not weeks out, so I drove in without an appointment and Luis worked hard to take my car taken care of, made sure that I had ride to and from home, and delivered the car early in the day. He was a pleasure to work with. I will be back! More

The dealership was very nice and helpful about everything. Alex and David help me get my deal thank you to both of them. everything. Alex and David help me get my deal thank you to both of them. More

I bought my Jaguar FPace here and had excellent service so when the ajag was in an accident and totaled out I called Shawn and they went to.work right away finding me a replacement vehicle. I had a new car so when the ajag was in an accident and totaled out I called Shawn and they went to.work right away finding me a replacement vehicle. I had a new car less than a week after the accident and I am greatful. Their customer service is top notch and I really feel like part of the family. Shawn my salesman and David the finance manager are amazing and made everything so easy for me. We will continue to go back and buy our cars from Land Rover South Bay. More

Tom provided exceptional service. My brakes needed replacement and wouldn’t have lasted to my next scheduled service appointment. He was very helpful in working me into the schedule. My brakes needed replacement and wouldn’t have lasted to my next scheduled service appointment. He was very helpful in working me into the schedule. More

Professional , courteous knowledgeable caring and trustworthy evan sheerson. In service takes away the stress of Of the moments. I am very happy to know that he is the service technician that i trustworthy evan sheerson. In service takes away the stress of Of the moments. I am very happy to know that he is the service technician that insures my jaguar is fit for the road . He is the go too service technician when my jaguar requires service. Couldn’t be more contented than to know that jaguar south bay retains service technicians of this caliber Professional, Courteous , Caring and Knowledgeable. Couldn’t ask for anything more More

Very friendly people and made sure they thought of everything. Good deal on the car I wanted. everything. Good deal on the car I wanted. More

Luis was great! Friendly, courteous and accommodating. Got me in and out and scheduled my next service appointment with ease. Thank You! Friendly, courteous and accommodating. Got me in and out and scheduled my next service appointment with ease. Thank You! More