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Land Rover Sudbury

Sudbury, MA

Overview
Employees
Reviews
4.8
1,195 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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83 Boston Post Rd

Sudbury, MA

01776

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Showing 1,195 reviews

October 04, 2024

Everyone is very polite, nice and helpful. Recommend 100%. I’ve taken my car here and will keep taking it. Service is top notch. More

by netocleudimar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda Gomes
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Oct 04, 2024 -

Land Rover Sudbury responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Land Rover Sudbury has provided top-notch service. We look forward to seeing you and your car again next time!

October 04, 2024

Derek, our service rep went above and beyond to provide us with the best service experience. He was very professional and communicative. Kept us in the loop the whole way and everything went so smoothly. T More

by ChantillyLace76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Land Rover Sudbury responded

We're delighted to hear that Derek provided you with an exceptional service experience at Land Rover Sudbury. Thank you for the fantastic feedback and support!

October 02, 2024

They took my appointment quickly, and communicated with me clearly to help understand the services needed. More

by jdh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduarda Gomes
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Oct 03, 2024 -

Land Rover Sudbury responded

Thank you for sharing your experience! We're glad to hear our team at Land Rover Sudbury provided clear communication and prompt service. We appreciate your feedback!

October 02, 2024

Had a issue of rattling noise from rear area. Derek took care everything. Thanks Derek More

by RUSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Land Rover Sudbury responded

We're so glad Derek could assist you! Thanks for the review and please don't hesitate to reach out if our Land Rover Sudbury team can be of service again in the future!

September 27, 2024

Very professional dealership they are on top of all questions on car or truck knowledge for buyers More

by Sperry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caswell
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Sep 27, 2024 -

Land Rover Sudbury responded

Thank you for the wonderful feedback about our Land Rover Sudbury team! We appreciate your support and look forward to serving you next time!

May 17, 2024

Service at the dealership is always professional and solicitous. In particular, I have had terrific experience with Derek. More

by Ckeefe@nixonpeabody.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Land Rover Sudbury responded

Hi C Keefe! We're glad to know that you've had a terrific experience with Derek and our team at Land Rover Sudbury. We strive for professionalism in all we do, so it's great to see that reflected in your visit!

May 10, 2024

The dealership took care of all my cars needs. Derek was very responsive and helpful. I greatly appreciated the loaner car and the high level of customer service! More

by Kathrinesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Land Rover Sudbury responded

Kathrine, we're delighted to know Derek and our team at Land Rover Sudbury could provide you with the high level of customer service you deserve. Thanks for sharing your experience!

May 08, 2024

Awesome experience. Everyone is so kind. Used vehicle purchase was quick, easy, efficient, and timely. More

by ginacibien1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Prochnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caswell, Ricky Pereira-Santos, Christopher Sorensen, Sulmarys Cruzado
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May 08, 2024 -

Land Rover Sudbury responded

We're glad to know your used vehicle purchase was quick and efficient at Land Rover Sudbury. Thanks for the kind words about our team, we appreciate it!

April 30, 2024

Horrible Service General Manager Luiz is one of the worst I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 More

by JUSTIN STRONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa Prochnow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Fishbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Caisse negative stars , Luiz Augusto Angelo, Ricky Pereira-Santos
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May 01, 2024 -

Land Rover Sudbury responded

Justin, thank you for the review. We regret that we were unable to meet your expectations and will keep this feedback in mind as we work to continually improve the experiences our customers have with us. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 01, 2024 -

JUSTIN STRONG responded

To be fair, Actions Speak louder than words.

May 18, 2024 -

JUSTIN STRONG responded

Guess the vehicle has more problems than anticipated. The car has now been in your shop a total of about 6 weeks . The first time you fixed it guess you didn’t. I’m so blown away by you and your team’s negligence on telling me the problems before I signed the paperwork. But I’m sure you and your team knew exactly what was wrong . You know since it went through your shop when you guys had first acquired it…… I expected way better. So sad . So disappointed. Just unreal actions from such a prestigious brand. You and your associates not so prestigious. 10:09 pm

April 20, 2024

Great assortment of vehicles, beautiful showroom and the Customer lounge is well appointed. Friendly staff throughout the showroom. Top notch service from Chris! Chris is very knowledgeable and one of if More

by SJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luiz Augusto Angelo, Christopher Sorensen
Report | Print
Apr 22, 2024 -

Land Rover Sudbury responded

We're delighted to know you had a top-notch experience with Chris and the rest of our team at Land Rover Sudbury. We strive for excellence in all aspects, from our vehicle assortment to customer service. Thanks for your kind words!

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