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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
442 Reviews

442 Reviews of Land Rover Sudbury - Service Center

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August 21, 2025

They are always very accommodating and fully explain the work being done. Derek in service was extremely helpful. More

by Orange50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Land Rover Sudbury responded

Thank you for the review of Land Rover Sudbury! We’ll pass along your kind words to Derek. Drive safely!

August 19, 2025

Mathew took care of everything I needed to be done on my Defender, I very much appreciated his professionalism More

by Zero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Land Rover Sudbury responded

We are thrilled Mathew provided such professional and thorough service. Your appreciation means a lot to us, and we look forward to assisting you again at Land Rover Sudbury. Safe travels!

August 18, 2025

I had a good pleasantry with everyone that I met at the Land Rover, Sudbury. My only complaint is the high amount of money I spent to correct the coolant leakage of my wife’s 2022 Velar with less than 25K More

by abiodunomooba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Land Rover Sudbury responded

We appreciate your feedback about our team and are happy they made your visit pleasant. We understand your concerns regarding the pricing and we assure you it is done with quality and longevity in mind. If you have any questions or would like to discuss this further, please don't hesitate to reach out directly. Safe travels ahead! Best, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

August 14, 2025

Matt in the iservice department is very helpful, attentive, knowledgeable and good to work with. More

by Kjr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Land Rover Sudbury responded

Thank you for the kind review - Matt will be so happy to hear it! We appreciate your business and look forward to seeing you next time here at Land Rover Sudbury!

August 02, 2025

Matthew was amazing sale person, i felt very safe and secure with all the information that was given to me. I would definitely have him work on my truck anytime. Great work Matthew. More

by Sexypat4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Land Rover Sudbury responded

Thank you for sharing your great feedback about Matthew, we’ll be sure to pass it along! We appreciate your business and your five-star review will be shared with him. Obrigado por escolher o Land Rover Sudbury!

July 25, 2025

Communication could be better. I picked up my vehicle, the gas was on reserve, eventually they agreed to fill it. The running boards were not working when I picked it up, they wer More

by Dstcyr72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luiz Augusto Angelo
2.0
This rating includes all reviews, with more weight given to recent reviews.
John McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience. It sounds like there were several issues during your visit, and I apologize for any inconvenience caused. We strive to provide clear communication and timely service, so it's concerning to hear about these challenges. Please reach out when you have a moment; we’d love the opportunity to address this directly with you. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

July 22, 2025

Matthew was helpful, knowledgeable and extremely professional during check in. Only service experience I’ve ever had where the service advisor didn’t try to sell me something I didn’t need or want. More

by Gsherbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience with Matthew and our team! We appreciate your business and hope to see you again at Land Rover Sudbury. Safe travels!

July 20, 2025

I brought my Range Rover in for service and had the absolute pleasure of working with Stacia. From start to finish, she was incredibly thorough, professional, and kind. She made sure I had everything I More

by greenshannen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience! We are thrilled to hear that Stacia and the team went above and beyond to assist you and we will make sure they receive this outstanding feedback. See you next time here at Land Rover Sudbury!

July 17, 2025

Derek was awesome. Got me in and out with a loaner car very quickly. Very professional staff More

by Dan Magaletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tokok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Land Rover Sudbury responded

Dan, thank you for the fantastic feedback! We're happy to hear Derek made your visit an efficient one and we hope you won't hesitate to reach out if our Land Rover Sudbury team can assist you again in the future!

July 16, 2025

As always the dealership went out of their way to satisfy my needs. Stacia was knowledgeable and did a great job. More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Land Rover Sudbury responded

Thank you for sharing your feedback about Stacia! We'll be sure to pass this along and look forward to seeing you again! - Land Rover Sudbury

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