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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
450 Reviews

450 Reviews of Land Rover Sudbury - Service Center

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October 03, 2025

I recently had my SUV serviced at Land Rover Sudbury, and couldn’t be more pleased with service provided. More

by robert_harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

Land Rover Sudbury is classic profile of a super well run dealership. Everything from how the staff greets you and goes out of their way to serve you to the attention to detail. Matt was exceptional in how More

by Volvoguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

All I have to say is that I drove over a large nail and needed a new tire ASAP. Derek found me the exact tire I needed, had it changed and on my way all in the same morning. Best service ever. More

by chris
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Land Rover Sudbury responded

Chris, we sincerely appreciate your feedback about Derek and the team! Your recommendation means the world to us at Land Rover Sudbury and we hope you won't hesitate to reach out if we can be of service again in the future!

September 19, 2025

Stacia the service advisor has extremely poor communication skills you will not get a call from her about your vehicle. Good luck waiting for a call back you're going to get texts and vague answe More

by joshua.guertin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Caissie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacia Pikul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Land Rover Sudbury responded

Joshua, we appreciate your feedback and are truly sorry for the communication issues you experienced. It's disappointing to hear that our service didn't meet your expectations. Please feel free to reach out if there's anything more we can do or any further concerns we can address. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

September 15, 2025

I had a great experience, Matt was very helpful. I highly recommend working with him. More

by sburke1383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Caissie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Land Rover Sudbury responded

We really appreciate you taking the time to leave Land Rover Sudbury this awesome review, thank you!

September 15, 2025

Took my velar for my first oil service, everyone was very friendly and professional and took care of me right away. More

by rosapapu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Land Rover Sudbury.

September 14, 2025

The folks at Land Rover Sudbury are friendly, professional, and helpful in both service and sales. Because of them, I have purchased four vehicles from them in the last handful of years. I high More

by P1ppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Aliabadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ozgopoyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Land Rover Sudbury responded

Thank you for your continued support and recommendation! We truly appreciate your feedback and look forward to assisting you in the future here at Land Rover Sudbury. Safe travels!

September 12, 2025

Matthew is great! He really works with the client to resolve any issues! The whole team is very professional and getting a clean car back is nice too! More

by louisechatham10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Land Rover Sudbury responded

We’re delighted to hear about your fantastic experience with Matthew and our team! Thank you for choosing Land Rover Sudbury. We truly appreciate your feedback!

August 21, 2025

They are always very accommodating and fully explain the work being done. Derek in service was extremely helpful. More

by Orange50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Land Rover Sudbury responded

Thank you for the review of Land Rover Sudbury! We’ll pass along your kind words to Derek. Drive safely!

August 19, 2025

Mathew took care of everything I needed to be done on my Defender, I very much appreciated his professionalism More

by Zero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Land Rover Sudbury responded

We are thrilled Mathew provided such professional and thorough service. Your appreciation means a lot to us, and we look forward to assisting you again at Land Rover Sudbury. Safe travels!

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