Alex Ozgopoyan

Land Rover of Sudbury took complete advantage of me and sold me an absolutely dangerous mess of a pre-owned vehicle. Not only did they not do a thorough quality review of my vehicle as promised and adve sold me an absolutely dangerous mess of a pre-owned vehicle. Not only did they not do a thorough quality review of my vehicle as promised and advertised (or they did and disregarded it), but they also neglected to fix and replace broken items, even after making me aware of them, and then tried to make me pay for their negligence. Just for reference, I'm talking about things like literally rotting axle boots with fluid leaking all over them, multiple fluid leaks, broken & leaking water pump, busted PVC, broken super-charge snout, & more...you name it. I am truly one of those people who tries to only leave 5 star reviews, but this is by far one of the worst and most shocking experiences I have ever had, and I really dont want anyone else else to go through this. Basically, I bought a car in April and 3 weeks later it needed about $8k worth of work to make it safe to drive, including an actively leaking water pump. After trying extremely hard to get an official breakdown of the necessary repairs and the associated costs, I finally spoke with my advisor on the phone who told me that the sales team would be covering the repairs. Sweet, right?! I mean, rightfully so. Well they forgot (or neglected) to replace the actively leaking water pump, which caused another $10k in damage 2 weeks later. That damage then caused my mother and I to break down on the highway this past week on the way home from the hospital with a smoking engine and a lit-up dashboard of warning lights and all types of unwanted excitement. The car was towed back to Land Rover of Sudbury for the 2nd time since picking it up mid-April. 2 days later, they had the service rep text me to apologize and say that they never replaced the water pump and wouldn't be able to cover the repair caused by that same water pump...can you even imagine? PLEASE DO NOT BUY A CAR FROM THESE PEOPLE!! More

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I had a great experience working with this dealership. The entire process was straightforward and stress-free from start to finish. They were easy to work with, transparent throughout, and very fair in th The entire process was straightforward and stress-free from start to finish. They were easy to work with, transparent throughout, and very fair in their pricing. What I appreciated most was the no hassle approach. There was no pressure, no games, just clear communication and a smooth transaction. The team was professional, responsive, and respectful of my time. I would absolutely recommend them to anyone in the market for a Range Rover and would not hesitate to work with them again. Thank you Alex, Amir, and the rest of the team. More

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Our experience with Alex Ozgopoyan was a pleasure from the first day we walked in until we purchased our new car. We would highly recommend him and the dealership. the first day we walked in until we purchased our new car. We would highly recommend him and the dealership. More

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I had a great experience working with Alex and Amir at the Range Rover dealership while purchasing my Velar. From the moment I walked in, they made the entire process feel smooth, professional, and genuin the Range Rover dealership while purchasing my Velar. From the moment I walked in, they made the entire process feel smooth, professional, and genuinely enjoyable. Alex was incredibly knowledgeable about the vehicle. He took his time to walk me through all the features of the Velar without ever making me feel rushed or pressured. He really listened to what I was looking for and helped tailor the experience to my needs. Amir was equally transparent, straightforward, and respectful throughout the negotiation and paperwork process. He made sure everything was clearly explained and worked hard to get me a deal I felt confident about. What stood out most was their teamwork and customer-first attitude. They were patient, responsive, and truly went above and beyond to make sure I left satisfied. Buying a car can sometimes feel stressful, but Alex and Amir made it easy and even enjoyable. I’d highly recommend asking for them if you’re considering a Range Rover—especially the Velar. More

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Alex was truly great. Held my hand through the entire process. Love my new Discovery Sport! Held my hand through the entire process. Love my new Discovery Sport! More

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The folks at Land Rover Sudbury are friendly, professional, and helpful in both service and sales. Because of them, I have purchased four vehicles from them in the last handful of years. I high professional, and helpful in both service and sales. Because of them, I have purchased four vehicles from them in the last handful of years. I highly recommend this dealership. More

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Exceptional Service and a Truly Premium Experience I recently purchased my vehicle from Land Rover of Sudbury, and the experience exceeded every expectation. From the moment I walked in, I felt genuinel recently purchased my vehicle from Land Rover of Sudbury, and the experience exceeded every expectation. From the moment I walked in, I felt genuinely welcomed and never pressured—something that’s rare at a dealership. The entire team was knowledgeable, transparent, and attentive to every detail. My sales advisor Tiffany took the time to listen to what I needed, walked me through all my options, and made sure I understood the features and benefits without overwhelming me with jargon. The entire process—from test drive to trade-in to final paperwork—was smooth, efficient, and actually enjoyable. The dealership itself is spotless and comfortable, with a great waiting area and a clear focus on customer service. Whether it’s sales, service, or follow-up, you can tell they truly care about building long-term relationships, not just making a quick sale. If you’re in the market for a Land Rover or just looking for a dealership that treats you with professionalism and respect, Land Rover of Sudbury is absolutely worth the trip. Highly recommend! More

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Very helpful and accomodating. Alex was very good at addressing our needs and meeting our expectations Alex was very good at addressing our needs and meeting our expectations More

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Everyone from Alex the sales person to Zashary the business guy was professional, knowledgeable, and low pressure. Whole process was easy, efficient and pleasant with minimal inconvenience. Would pur business guy was professional, knowledgeable, and low pressure. Whole process was easy, efficient and pleasant with minimal inconvenience. Would purchase from again and gladly recommend to others. More

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