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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
220 Reviews

220 Reviews of Jaguar Land Rover of West Columbia - Service Center

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May 13, 2024

Very good and good customer support Don’t know what else to add It was all good More

by PDIWANA001
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

When I go, I always receive great service at this dealership. I highly recommend to everyone. More

by MOHAKPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Happy to hear we are consistently performing for you, we appreciate your patronage!

May 11, 2024

I recently took my car to Jaguar Land Rover of West Columbia for a routine oil change and inspection and couldn't have been more impressed with the experience. From the moment I pulled in, the staf More

by remitch29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for this thorough review of Mike and our service process- we always strive to provide exceptional service to our luxury clientele!

May 10, 2024

We love working with Winston and his parts team at Jaguar Land Rover of West Columbia! More

by AUTOCENTROOPERATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Good to hear that, we thank you for leaving our parts team this awesome review!

May 10, 2024

The service department was exceptionally accommodating. Tom provided A+ customer service with thorough information and a clear path forward for addressing my issues. More

by Ken Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks Ken, we appreciate the kind words and your business!

May 05, 2024

It is always a pleasure to take my car in for service. From the time I pull in until I leave everyone make my visit quick and easy. More

by CARSOFCOLUMBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Wonderful, we appreciate you leaving us this review.

May 03, 2024

I thought I made an appointment, but found out I really didn't when I showed up. Tom Matthews helped me anyway and serviced my RR quickly and efficiently and arranged for an Uber ride to/from my house. More

by Robyn1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
May 02, 2024

Very pleased with the personal and professional service I received. I don't have plans to take my Jaguar anywhere else 😊 More

by ROSSSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Our West Columbia service team is happy to have you!

May 02, 2024

I enjoyed working with the sales person as well as the service technicians. They were knowledgeable about the car and were able to help me with the questions that I had. More

by MINISTERBAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Portalea
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Goldring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Appreciate the kind words, glad you found the interaction with our team noteworthy!

April 29, 2024

Tom Matthews is one of the best service advisors I’ve had in the last 10 years. He’s a good employee, a good listener and an even better man. More

by ArmyRanger82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks for this stellar recommendation of Tom in our service department

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