Land Rover Wichita

no technician available begged for my car to be fixed before december 22 did not have a loaner car of course had to figure out a rental car wondering why to buy a zero mileage new car from walser before december 22 did not have a loaner car of course had to figure out a rental car wondering why to buy a zero mileage new car from walser when i bought my car the deal was car wash , loaner car when I Service the car nothing is applied on top of all this very expansive service More

Very friendly and easy to work with I would recommend them and looking forward to long term relationship them and looking forward to long term relationship More

Land Rover of Wichita had my vehicle for over 8 months, finally got it back a few weeks ago and the check engine light came on the same day. This is after returning it the first time in July. It sat for finally got it back a few weeks ago and the check engine light came on the same day. This is after returning it the first time in July. It sat for so long I had to replace the second battery. Absolutely unacceptable as I live four hours away. More

The service area has really improved the flexibility and effort to work with the clients. Well done. effort to work with the clients. Well done. More

Desmond and Jake were amazing. Seamless process, easy purchase process. Professional, fun and energetic! They even dance!! Love it! Seamless process, easy purchase process. Professional, fun and energetic! They even dance!! Love it! More

Katelyn was extremely helpful and knew the vehicle history. She was very positive and polite!! I would highly recommend her to family and friends. history. She was very positive and polite!! I would highly recommend her to family and friends. More

Jaguar Land Rover of Wichita service always does a great job on service. I always appreciate their work. job on service. I always appreciate their work. More

paid for in-stock parts with vehicle purchase. its six weeks before they can install two side steps. unacceptable. its six weeks before they can install two side steps. unacceptable. More

Outstanding service by Alex in the sales team. He answered all of my questions and made the sale simple! He answered all of my questions and made the sale simple! More

I brought my 2018 Range Rover Sport to Walser, where I purchased it, after it would not start. When I called, I was told the next opening was nearly two and a half weeks out; a competitor could see me in purchased it, after it would not start. When I called, I was told the next opening was nearly two and a half weeks out; a competitor could see me in a couple of days. I chose Walser because I was told the problem would be covered under warranty. The vehicle was in your shop for nearly two and a half months. I was contacted only once, all other times only after I reached out first. Diagnosis and replacement should have taken no more than two day; a couple more days if parts delivery was an issue. Instead I was told, after the long delay, that the battery and TCU were not covered. I was without a working vehicle for three months. At pickup I asked to speak with a manager. None were available. I was told someone would contact me Monday (Labor Day). No one did. This is consistent with prior experience: oil service was so backed up that I had to go elsewhere. I am very disappointed in the handling of this repair and the lack of communication. I expect a prompt review of the charges, a clear explanation of the warranty denial, and a meaningful goodwill gesture given the length of time I was without my vehicle, as any reputable company would do. I look forward to their response. More