Landers Chrysler Dodge Jeep Ram

I have had so many issues with the service department. I had to take my car back in 5 times (that’s no exaggeration) for the same issue. They just didn’t want to fix it because my warranty was about to expi had to take my car back in 5 times (that’s no exaggeration) for the same issue. They just didn’t want to fix it because my warranty was about to expire. Finally on the 5th time they fixed it. I’ve had so many issues with my Jeep and they have given me such a hard time trying to get it all fixed. They were going to charge me $900 just to put Freon and recharge my AC. I took it to a different dealership and got it done for $250 and they replaced my condenser. 10/10 do not recommend. More

First Class Service! Had my daughter's Cherokee in for service during this pandemic and the service department was fantastic. Went over and above to take care of our need Had my daughter's Cherokee in for service during this pandemic and the service department was fantastic. Went over and above to take care of our needs. More

Our vehicle wasn’t completely serviced for what we brought it in and paid for so my husband did the tire rotation himself. The 3 stars is primarily for the ladies manning the service desk at 1/2 manpo brought it in and paid for so my husband did the tire rotation himself. The 3 stars is primarily for the ladies manning the service desk at 1/2 manpower and keeping as positive an attitude amidst a long and growing line of customers. More

Comically inept. Hilariously, I have had text, email and phone interaction about my experience, and now I am filling out my second survey. This sequence; the right han Hilariously, I have had text, email and phone interaction about my experience, and now I am filling out my second survey. This sequence; the right hand not knowing what the left is doing, is indicative of my experience. I came in with a safety issue, was charged for a repair that never happened, was dismissed with the safety issue unaddressed, and my take-away is that the Service Policy there is "Sucks to be You." And again … I have texted about this, I filled out an emailed survey, I spoke briefly with somebody named Dan … and now another survey. Wow. Maybe I'll get something in the mail, too? More

So quick and easy, my experience was unreal! I went in just to look and drove away in my brand new car. We worked out a solid deal and I couldn’t be any happier with my decision to use Steve Landers. HIGH just to look and drove away in my brand new car. We worked out a solid deal and I couldn’t be any happier with my decision to use Steve Landers. HIGHLY RECOMMEND! More

ERIC TERRY assisted me - providing all the information needed to make my decision - It is no wonder you sell more vehicles than other dealers - verry knowledgeable - professional and responsive needed to make my decision - It is no wonder you sell more vehicles than other dealers - verry knowledgeable - professional and responsive More

Buying my new SUV vehicle Mr. Coral Smith is an awesome salesman. He was very knowledgeable about the Jeep Grand Cherokee Overland that I purchased and answered all my paperwo Mr. Coral Smith is an awesome salesman. He was very knowledgeable about the Jeep Grand Cherokee Overland that I purchased and answered all my paperwork questions. I came into the dealership with a particular vehicle in mind and Coral helped me to see that I could get a better vehicle with more bells and whistles than the vehicle of my dreams and for less money. I am so thankful that Coral helped me to see that choosing my Jeep Grand Cherokee Overland was the best decision for me and I am really enjoying my new vehicle. One happy customer, Mary Worthy More

Oil change Work done was fine. It took 10 minutes for a service advisor to show up and I was the only customer at the time. It took 1 hr and 20 minutes to get ca Work done was fine. It took 10 minutes for a service advisor to show up and I was the only customer at the time. It took 1 hr and 20 minutes to get car back. However, they had inspected it all over, so perhaps it was worth the wait. Everyone was very courteous. Normally I give 4 stars. I suspect they were understaffed due to virus issues. More

Sales Crew is amazing! Emil and Zach were awesome! Emil had a car picked out for me that was within my budget when I arrived. The process was painless. Zach made sure the Emil and Zach were awesome! Emil had a car picked out for me that was within my budget when I arrived. The process was painless. Zach made sure the car was in great working order and keep me updated as the process was moving along. I will be a repeat customer. More

Friendly sales and service, but quality lacking My sales and service rep. has been great, but I have had my Jeep wrangler in for service twice and still did not fix issue. My sales and service rep. has been great, but I have had my Jeep wrangler in for service twice and still did not fix issue. More