Landers Chrysler Dodge Jeep Ram
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Didn't get anything I asked for. Was made to wait forever on purpose. Overall a terrible experience. Wish Landers in Benton was still available on purpose. Overall a terrible experience. Wish Landers in Benton was still available More
Kept finding parts to replace due to a melted wiring harness. No explanation as to what caused it to melt or how to prevent it again. Truck had 15000 miles. Could not find service representative to d harness. No explanation as to what caused it to melt or how to prevent it again. Truck had 15000 miles. Could not find service representative to discuss the repairs. Was not informed when truck was brought around so I could leave. Seemed as if no one wanted to explained repairs and cost. More
I was greeted right away, the wait time was quoted correctly, and other questions I had about other services were answered. The staff was friendly and knowledgeable. I will return for service on my Do correctly, and other questions I had about other services were answered. The staff was friendly and knowledgeable. I will return for service on my Dodge. More
Great car buying experience Winston Marshall was great. No problems. Found the car I was looking for and the buying process went without a hitch. I would highly encourage my fri Winston Marshall was great. No problems. Found the car I was looking for and the buying process went without a hitch. I would highly encourage my friends to use Landers. More
Excellent service Bob the service manager is great !!! Hey and his great crew Will make you feel like family, this crew goes out of there way to make sure you are total Bob the service manager is great !!! Hey and his great crew Will make you feel like family, this crew goes out of there way to make sure you are totally satisfied. More
Excellent service by salesman Zack Allen @ Landers Chrysler Jeep. I had a bad experience with a salesman @ another Landers. I just decided to drive into this lot and lucked upon Zack and left a happy Chrysler Jeep. I had a bad experience with a salesman @ another Landers. I just decided to drive into this lot and lucked upon Zack and left a happy customer. I will most def be sending business his way. More
Salesman very understanding, patient and courteous. Great business guy that also knows the line of business he's in. Very trustworthy individual heads down! Thanks business guy that also knows the line of business he's in. Very trustworthy individual heads down! Thanks More
Great people to deal with. Everyone was so friendly and got the job done. I traded in a vehicle and left with a brand new one. Willing to work with you no matter you situation. got the job done. I traded in a vehicle and left with a brand new one. Willing to work with you no matter you situation. More
My car was taken in for a unknown noise in the interior. They replicated the unknown noise and thought it was a passenger seat rail. They had to keep the car for a week because the wrong part was ordered. They replicated the unknown noise and thought it was a passenger seat rail. They had to keep the car for a week because the wrong part was ordered. I picked it up and there was a deep scratch on the passenger door on the drivers side. I pointed it out and they asked that I take it to the body shop to have them take a look. He said the scratch was past the paint and recommended that door be repainted. I called the Service Department back to let them know the body shop findings and that the unknown noise was still there. They asked that I bring it back a 3rd time. I took it in and I did a ride along with someone from the dealership. He thought it was the passenger seat back so I left it with them on a Tuesday. The body shop had told me it would take 2 days so I called on it that Friday and was told it would not be ready. The body shop manager said he didn't receive it until Thursday. I have to assume the service department ordered another part for the noise and then took it over for the painting. The car wasn't ready until a week and a day later (Wednesday of the following week). It would be nice if all this was communicated with me. The vehicle is a black charger and you can see swirl marks all over the door they repainted or touched up. Hopefully those come out. Overall it has not been a good experience. More












