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Landers Chrysler Dodge Jeep Ram

Little Rock, AR

4.0
3,718 Reviews
Landers Chrysler Dodge Jeep Ram is proud to be Arkansas's No. 1 Chrysler Dodge Jeep Ram dealer. For more than 40 years, Arkansans have trusted the Steve Landers name to provide the best cars for the best price. We have one of the largest inventories in the state – both new and used. Our finance department works with all credit levels and will work with you on your loan. We also have a full-service Mopar parts and service center, with OEM parts and service performed by expert mechanics.
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401 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 3,718 reviews

March 08, 2020

Didn't get anything I asked for. Was made to wait forever on purpose. Overall a terrible experience. Wish Landers in Benton was still available More

by LESA.STUBBLEFIELD9
Recommend Dealer
No
Employees Worked With
Coral Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Lesa, It's always our goal to provide a quick, efficient and enjoyable purchasing experience to our customers. We're bummed that you're disappointed with your experience, and we hope you'll give us another chance to provide you with exceptional customer service. If you'd like, we can make an appointment with our top salesperson for any time that is convenient for you. We promise that the customer is our top priority, and we'd love to give you the five-star treatment. Thank you.

March 05, 2020

Kept finding parts to replace due to a melted wiring harness. No explanation as to what caused it to melt or how to prevent it again. Truck had 15000 miles. Could not find service representative to d More

by jmcgarrity
Recommend Dealer
No
Employees Worked With
Mike Crow
Mar 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

jmcgarrity, It's always our goal to maintain thorough communication with our customers throughout every step of the service process. We're very concerned to hear about how you feel, and we'd like to learn more so we can make it right. Please be on the lookout for a private message from our team regarding your contact information. Thank you.

March 05, 2020

I was greeted right away, the wait time was quoted correctly, and other questions I had about other services were answered. The staff was friendly and knowledgeable. I will return for service on my Do More

by Christibennett7325
Recommend Dealer
Yes
Employees Worked With
I'm not sure of his name
Mar 05, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Christi, Thanks for the thoughtful review! We're so glad that you had an excellent experience in our service department, and we'll see you and your Dodge next time!

March 05, 2020

Great car buying experience Winston Marshall was great. No problems. Found the car I was looking for and the buying process went without a hitch. I would highly encourage my fri More

by CEBBJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cook, Winston Marshall, Chris Simms
Mar 06, 2020 -

Landers Chrysler Dodge Jeep Ram responded

CEBBJR, Thanks for taking the time to leave a review! We're thrilled that you had a great experience with Winston. Congratulations on your new car!

March 04, 2020

Excellent service Bob the service manager is great !!! Hey and his great crew Will make you feel like family, this crew goes out of there way to make sure you are total More

by Ron123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Cook, Calvin Evans, Roderick Gray
Mar 05, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Ron, Thanks for taking the time to leave a review! We're glad you had a great experience with Bob, and we look forward to seeing you next time!

March 04, 2020

Excellent service by salesman Zack Allen @ Landers Chrysler Jeep. I had a bad experience with a salesman @ another Landers. I just decided to drive into this lot and lucked upon Zack and left a happy More

by STEPHANIEBEASLEY
Recommend Dealer
Yes
Employees Worked With
Zack Allen
Mar 04, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Stephanie, We're thrilled that Zack could make your experience with us great! Thanks for trusting us with your business, and we hope you enjoy your new-to-you vehicle!

March 04, 2020

Very nice and excellent. Especially Cris Hart. He is an amazing personal. So co-operative. I like the energy and service of the people there. More

by SAEEDIMAM
Recommend Dealer
Yes
Employees Worked With
Chris Hart
Mar 05, 2020 -

Landers Chrysler Dodge Jeep Ram responded

SAEEDIMAM, Your kind words mean so much to us! We're so pleased that you had an excellent experience with Chris, and we hope we get to see you again! Thank you!

March 04, 2020

Salesman very understanding, patient and courteous. Great business guy that also knows the line of business he's in. Very trustworthy individual heads down! Thanks More

by BRITTANYBROWN1988
Recommend Dealer
Yes
Employees Worked With
Charles Cox
Mar 04, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Brittany, We're so glad that you had a wonderful experience with Charles shopping for your vehicle! Thanks for taking the time to leave a review, and we hope to see you again in the future!

March 04, 2020

Great people to deal with. Everyone was so friendly and got the job done. I traded in a vehicle and left with a brand new one. Willing to work with you no matter you situation. More

by BACC_1225
Recommend Dealer
Yes
Employees Worked With
Butch
Mar 05, 2020 -

Landers Chrysler Dodge Jeep Ram responded

BACC_1225, Congratulations on your new vehicle! We're so glad you had a great trade-in and purchasing experience. Thanks for taking the time to leave a review, and we hope you enjoy your new ride!

March 04, 2020

My car was taken in for a unknown noise in the interior. They replicated the unknown noise and thought it was a passenger seat rail. They had to keep the car for a week because the wrong part was ordered. More

by 4florida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard (Service), Ralph & Chad Baker (Body Shop)
Mar 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

4florida, We're very concerned that your experience with us turned negative so quickly. It is always our goal to provide efficient service in a timely manner and to communicate with our customers frequently throughout the service process. We're disappointed to hear about how you feel, and we are determined to make it right and get your Charger in tip-top shape. Please be on the lookout for a private message from our team regarding your contact information so we can discuss this further. Thank you.

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