Landers Chrysler Dodge Jeep Ram

My lucky day Steve Landers owns multiple auto dealerships and has a very good reputation in the business. Everyone already knows that. So, when I went to his Lit Steve Landers owns multiple auto dealerships and has a very good reputation in the business. Everyone already knows that. So, when I went to his Little Rock store this week, I knew I would be treated well. That wasn’t in question. As a seventy-four year old retiree with a 10 year old trade-in, the question was whether or not I could afford to buy one last new truck. My lucky day was meeting Winston Marshall, the first Landers salesman I ran into. No pressure...he set out to see what “I” wanted. When we decided my dream truck wasn’t in stock, he got other Landers people involved in searching other dealerships for what did, after several hours of searching and working the numbers, become my new Dodge Ram 2500 4X4. Oh yeah!!! Having been in sales most of my life myself, I’m pretty sensitive to what can turn off a sales prospect. I give Winston high marks in how he handled himself with me...the customer, and acting as intermediary with managers at the dealership to put our deal together. He knows what he’s doing and his follow through is top notch even to setting time, date and blue tooth settings on the truck’s touch screen...not a small thing for an old guy who usually has to wait till the grandkids visit to get any tech updates. Anyway, look Winston up when you go car shopping. You won’t be sorry. More

Best customer service in Arkansas I wasn’t dead set on purchasing a car today, but Winston and Ivan made it happen! Mark Lee was also amazing!! I left there with a new Jeep Grand Ch I wasn’t dead set on purchasing a car today, but Winston and Ivan made it happen! Mark Lee was also amazing!! I left there with a new Jeep Grand Cherokee and a smile! More

Johnny polite and pj were awesome! They were great, they worked with me and got me what I wanted. I was so happy and nervous at the same time but they made everything so easy and so wor They were great, they worked with me and got me what I wanted. I was so happy and nervous at the same time but they made everything so easy and so worth it. I love my new SUV!!! More

Recall work Eco diesel recall in and out in an hour and 15 min. Great job clean facilities. Good coffee explained the worked done and gave me the paperwork needed Eco diesel recall in and out in an hour and 15 min. Great job clean facilities. Good coffee explained the worked done and gave me the paperwork needed to submit my claim for the class action suit which entitles me to 3070 dollars. More

Steve Landers CDJR Review The experience from the beginning, until the end was very enjoyable. I will definitely buy my next vehicle from there. Very professional company. I wa The experience from the beginning, until the end was very enjoyable. I will definitely buy my next vehicle from there. Very professional company. I was extremely impressed. More

Incredible lack of service Called and dropped my Jeep off to be serviced on Monday, saying I needed the Jeep back by end of day Wednesday. I'd think 2 days would be sufficient Called and dropped my Jeep off to be serviced on Monday, saying I needed the Jeep back by end of day Wednesday. I'd think 2 days would be sufficient to figure out what needed to be fixed / replaced with radio/speakers plus get an oil change. I asked the service tech (Geo) to have the service tech figure out why the radio and/or speakers were malfunctioning. The vehicle has a warranty and asked him to check if that can be used or not. He had all warranty information - verified. In addition I also asked for the oil to be changed in the Jeep Wrangler. The next afternoon I texted to ask for an update - received a response of nothing yet to report. Heard nothing so texted again the following day at 4:30 pm (Wednesday) for an update. He said tech was looking at it. I showed up at 5:30 to say I needed to pick up the car. He said he thought the radio needed to be replaced but they were on back order and didn't know when it could be replaced. In addition, no oil change was done. I'm disappointed in the service or lack thereof. I basically left the Jeep at the dealership for 2 full days and not sure it was even looked at during that time. Seems I'll need to find another Jeep dealership in either NLR or Conway for my future repairs/service if this is the normal service received at this dealership. If not, feel free to give me a call to discuss future service expectations. More

Cold attitudes, acted like they were tired of seeing me and Everytime I showed up with the same problem I sensed they were getting tired of seeing me. The quality of work was infantile as I had to bring it back Everytime I showed up with the same problem I sensed they were getting tired of seeing me. The quality of work was infantile as I had to bring it back 4 times for the same problem and each time they fixed something different that ultimately had nothing to do with it. More

Horrible experience I was given 2-3 different diagnosis about my problem the car was experiencing. My vehicle was not returned as it came to the dealership. I asked for I was given 2-3 different diagnosis about my problem the car was experiencing. My vehicle was not returned as it came to the dealership. I asked for a refund and Managment was unresponsive. More

Great car buying experience This was a great car buying experience. The online credit app allowed me to spend less time at the dealership and staff was friendly and responsive. This was a great car buying experience. The online credit app allowed me to spend less time at the dealership and staff was friendly and responsive. More

Katz the salesman 😊 I gave a 5 star rating bc KATZ was SO patient and kind towards me, a VERY nervous buyer, never making me feel rushed or pushed! Once I chose the Lexus I gave a 5 star rating bc KATZ was SO patient and kind towards me, a VERY nervous buyer, never making me feel rushed or pushed! Once I chose the Lexus, your SERVICE team did an outstanding job on detail and repair! I APPRECIATE EVERYONE there, THANK YA'LL!! More