Landers Chrysler Dodge Jeep Ram

Oil change and tire rotation I used a coupon sent through email and they honored it without question. My car was finished in a timely manner that I spent in the hospitality room. I used a coupon sent through email and they honored it without question. My car was finished in a timely manner that I spent in the hospitality room. More

jeep rubicon purchase Tim Mcphate was very knowledgeable and worked hard to find the jeep I wanted. He was friendly and easy to work with. The manager, Justin, also worked Tim Mcphate was very knowledgeable and worked hard to find the jeep I wanted. He was friendly and easy to work with. The manager, Justin, also worked hard to find what I needed and provided excellent customer service. He promptly responded to my text and calls which I appreciate good communication! More

Great Customer Service Ms. Laura has helped find a key for my car that I couldnt even lock and I'm happy she is giving great service to help me get what I need. Very nice la Ms. Laura has helped find a key for my car that I couldnt even lock and I'm happy she is giving great service to help me get what I need. Very nice lady and her style is one of a kind More

Part supply This could very well be a problem with chrysler supply of parts, whether it's the people that ship supplies or the process in general, but numerous ti This could very well be a problem with chrysler supply of parts, whether it's the people that ship supplies or the process in general, but numerous times we order parts they come in 1. LATE 2. It is late and THEN the WRONG part so we are back to waiting again. 3. The service writer seems powerless to do anything about it. I would expect 1 day shipping to remedy it and thats not an option I am told, which is complete avoiding responsibility for the problem in my book. If you order the wrong part its your fault, make it better. If you are sent the wrong part and it is supplies fault..make them make it better. My last 2 dealings nearly cost me $140,000 + worth of business. The first was a windshield OEM I ordered that went form taking a week to taking over 3 weeks! just to come in. Then when it arrived it wasn't even the right windshield. $67,000 vehicle The second and while the service writer was informative and courteous , he was powerless to do anything but give me voice time to vent. I had a back up camera module ordered under warranty (which is a part of the problem..no tech wants to do warranty work, it pays less. fix that crap) I bought it in on Fri 11am to be worked on. They didn't touch it until the next monday. Part was ordered, it was to come in on wednesday. Wrong part came in..had to wait until the NEXT monday again to get the new part in. $76,000 Vehicle. Although polite the attitude of the whole dealership feels " whelp, too bad, your problem, not our fault, oh well" More

Great experience Paige was great to work with. Answered all my questions promptly and provided one of the best car buying experiences I’ve ever had! Would highly recom Paige was great to work with. Answered all my questions promptly and provided one of the best car buying experiences I’ve ever had! Would highly recommend that you go see her for your next vehicle More

Forever has my vehicle business Mike made this experience a GREAT one! He went above and beyond to get me EXACTLY what I dreamed of! He worked extra hard to get my payments as low as Mike made this experience a GREAT one! He went above and beyond to get me EXACTLY what I dreamed of! He worked extra hard to get my payments as low as possible and even delivered my Tahoe to me while I worked! You can’t ask for better service! I will never purchase a vehicle anywhere else!!! More

Very pleased with my service.... The salesman and other employees were very helpful, patient, and attentive to me. They worked hard to get me the vehicle I wanted I appreciated their The salesman and other employees were very helpful, patient, and attentive to me. They worked hard to get me the vehicle I wanted I appreciated their diligence! More

Nic was awesome! Nic went above and beyond to find our car - his enthusiasm and honesty was appreciated greatly - we will be coming back for our next car Nic went above and beyond to find our car - his enthusiasm and honesty was appreciated greatly - we will be coming back for our next car More

Best Experience ever My salesman was the best... Justin got my information and was on top of it... he called me back when he said he would and was a phenomenal salesman he My salesman was the best... Justin got my information and was on top of it... he called me back when he said he would and was a phenomenal salesman he gave me options on quality vehicles and knew what type of vehicle would best fit me and my situation... I loved the quality of service, the prompt service and most of all the hospitality shown to me and my family... I most definitely will be back... thanks Justin and Steve Landers auto.... Thanks Stephen for your hospitality also... and the popcorn ladies... More

Warranty work Took my 2008 diesel 2500 in 15 months ago to have a thermostat replaced truck started running colder than I like took back to Landers talked to servic Took my 2008 diesel 2500 in 15 months ago to have a thermostat replaced truck started running colder than I like took back to Landers talked to service rep Craig Noteboom said would inspect and advise, to my surprise was told by Craig it was a faulty thermostat and still being under warranty it would be replaced at no charge , when work was completed next Day Craig called to tell me it was ready for pickup, during this whole experience Craig was always polite and courteous and keep me informed will be using Steve Landers from now on for all my service work, thanks for all you done Craig in resolving this problem More