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Landers Chrysler Dodge Jeep Ram

Little Rock, AR

4.0
3,718 Reviews
Landers Chrysler Dodge Jeep Ram is proud to be Arkansas's No. 1 Chrysler Dodge Jeep Ram dealer. For more than 40 years, Arkansans have trusted the Steve Landers name to provide the best cars for the best price. We have one of the largest inventories in the state – both new and used. Our finance department works with all credit levels and will work with you on your loan. We also have a full-service Mopar parts and service center, with OEM parts and service performed by expert mechanics.
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401 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 3,718 reviews

October 01, 2021

When I schedule an apt, I expect it to be kept. I had a 10 am apt, I got my car 1 1/2 hr. later, Little long for a oil change, I also was told that oil change apt did not matter, it is first come first s More

by randsmered2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
Oct 12, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We regret that with current circumstances, we are asking our guests to expect a longer wait time. We’re concerned to hear you were told that appointments were unnecessary when the opposite is true. If you would like to discuss the situation further, please send us a private message and we’ll get back to you. Thanks.

October 01, 2021

I booked a 7am service appointment and arrived at 0645. At 7am I was pulled into the bay, checked in and told to have a seat in the waiting room. At 0745 freezing to death, I decided to walk outside and More

by dirtysmom65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Wayne Harris
Oct 12, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for sharing your concerns with us. While we’re glad your sales experience was awesome and we appreciate the feedback, we’re concerned to hear how you feel about your overall service experience. We regret that the time difference between when your appointment was and when the service team would be able to start your car’s work was not shared with you. We typically keep our waiting area cooler to combat the heat throughout the day, but we understand the frustration that might cause so early in the morning. Thank you again for bringing your concerns to us, and if you would like to discuss the situation further, feel free to send us a private message. Thanks.

September 30, 2021

All of the staff were extremely helpful and friendly. They made sure we were taken care of. More

by NHBT1315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hart, Justin Kervin, Chris Simms
Oct 05, 2021 -

Landers Chrysler Dodge Jeep Ram responded

That's great to hear! We appreciate you taking a few minutes to share your experience with our team, and we hope to see you again!

September 29, 2021

The experience with Paige Baird and Chris Simms was one of the best buying experiences we have engaged in. The knowledge and attention to detail was phenomenal. We will be referring as many friends as poss More

by Bankernelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paige Baird, Chris Simms
Sep 30, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for recommending Paige and Chris! We're thrilled to hear that they could provide you with an awesome car buying experience. We hope to see you again!

September 29, 2021

I'm supposed to write 15 words minimum to submit this five star review. There. More

by MAGENHOLLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lawhon
Sep 30, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for the five-star review! We're glad you had a fantastic service experience with us. We hope to see you next time!

September 28, 2021

The dealership was well maintained. My salesman was courteous, informative and made my buying experience pleasant. More

by CHUCKP2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dilibe Umerah
Sep 28, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear you had a pleasant car buying experience with us. We hope to see you again!

September 25, 2021

Sydney was professional and a pleasure to work with. He had car I was interested in ready when I arrived and made the process easy. More

by BGAETA1142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydny
Sep 28, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for leaving a kind review! We're glad Sydney could have your car ready for you when you arrived. If there is anything else we can help with, give us a call!

September 25, 2021

Justin and Sydney made the process easy and were very helpful! Everyone at the dealership is professional and cared about making sure I was in the car I wanted. They are great to work with! More

by ANNETTE JOLIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Buckner, Justin Kervin
Sep 27, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for leaving a review! We're glad to hear our team could help you have an easy car buying experience. We hope to see you again. Congratulations on your new car!

September 24, 2021

nice clean dealership,saleman,dale mcdaniel was outstanding and very courteous and knowledgable and helped me set up ram account and showed features of my new ram. More

by COTTINGHAM.JAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dale mcdaniel, Billy Ashlock
Sep 27, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate doing business with you, and congratulations on your new Ram!

September 23, 2021

No brake inspection. Report was "good" but pads were worn out and had no brake fluid. Tire pressure low or TPI not reset. More

by MARKDAVIDSONJR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
Sep 29, 2021 -

Landers Chrysler Dodge Jeep Ram responded

We appreciate you bringing this to our attention. Please expect a private message regarding your contact information so we can get back to you. Thank you.

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