Landers Chrysler Dodge Jeep Ram | Page 28

Outstanding dealership! Excellent customer support, facilities, and inventory. Highly recommended to purchase your next new or pre-owned car here. facilities, and inventory. Highly recommended to purchase your next new or pre-owned car here. More

Shawn Jones was the best salesperson ever. He was responsive, knowledgeable, and friendly. He made an out of state purchase look easy. I've purchased a dozen or more new/used cars in my life and thi responsive, knowledgeable, and friendly. He made an out of state purchase look easy. I've purchased a dozen or more new/used cars in my life and this was by far the best experience of them all. I highly recommend this dealership and Shawn in particular. More

Tracey is a great service advisor...made it all very painless. Wish there was a bigger waiting area. painless. Wish there was a bigger waiting area. More

Know this~ pre-sell, they'll be all smiles, folksy and full of assurances regarding their 'superior' customer service. Once you've picked your car and ready to sign, they'll present you with warranty opti full of assurances regarding their 'superior' customer service. Once you've picked your car and ready to sign, they'll present you with warranty options. I've always been leary of warranties, so I was hesitant when their Finance Manager started his pitch. He was good. He smiled, assured me of the stellar commitment to service and even provided me his personal cell number to call, should I ever have problems with service after the sell. Based on his appearence of sincerity, we bought the platinum warranty and the scheduled oil change maintenance plans. First issue was a malfunctioning radio. It never worked. It would sputter, hiss and crackle every time the truck was started, and I wasn't able to even turn it off. I took it in twice, leaving it for multiple days at a time, to get it fixed under warranty. It took eight months before they finally replaced the unit. I spent eight months constantly hassling with their service reps. Exhausted and frustrated with the total run-around, I called the Finance Manager that had been so assuring that he'd help me if I ever ran into problems. He blew me off both times, and he hung up on me the last time I called. Good ol' fashioned sleazy car sales tactics. Then, I took the truck in for routine oil change and muli-point inspection before taking the truck on a long road trip. Landers Toyota gave it a clean bill, noting only the airfilters needed replacing. Halfway thru my trip, the steering started making grinding noises. It turns out the power steering fluid was very low. Yet, just days before, they gave gave it a thumbs-up. Now, I have to wonder what else they missed? To be fair, I have managed to get responses from upper management, but only after hours of leaving voice mails, emails, etc. They all empathize and say all the right things, but again, no follow up or follow through. It feels like it's all been for show, a series of meaningless gestures that hasn't really addressed the problems at all. All I want is for them to provide the services that I've paid them for. Nothing more, nothing less. All of this started with me using the 'please and thank' approach. As time wore on without recourse or results, I had to escalate. This review is my last resort to have my problems addressed. Nothing else has worked. Buyer beware. More

Very pleased with your Dealership. Dale is an excelent salesperson. I will highly recommend him and your dealership to friends and family. I look forward to a long relationship salesperson. I will highly recommend him and your dealership to friends and family. I look forward to a long relationship More

I did not see a single employee wearing a face mask in this awful pandemic. Not a safe environment even for people who have been vaccinated this awful pandemic. Not a safe environment even for people who have been vaccinated More

I WOULD LIKE TO FIRST THANK JESUS AND THE DREW AND THE FINANANCE GUY...SORRY I FORGOT HIS NAME BUT THEY WERE AMAZING AND ATTENTIVE TO MY NEEDS. IF I HAD MORE MONEY I WOULD BUY THEM A TESLA!! FOREVER GREAT FINANANCE GUY...SORRY I FORGOT HIS NAME BUT THEY WERE AMAZING AND ATTENTIVE TO MY NEEDS. IF I HAD MORE MONEY I WOULD BUY THEM A TESLA!! FOREVER GREATFUL TO LANDERS DEALERSHIP!!🤩🤩🤩#STAR TEAM More

I am very grateful and satisfied with the service that you gave me. Your attention was the best and you solved my doubs about the car. Also I am glad because your company has biligual staff and he was use you gave me. Your attention was the best and you solved my doubs about the car. Also I am glad because your company has biligual staff and he was useful in order to explain perfect the process. More

Quick, courteous service. Great team that got me in and out in just a few minutes. Highly recommend Steve Lander Dodge for a great overall experience! out in just a few minutes. Highly recommend Steve Lander Dodge for a great overall experience! More

Great staff told them about the vehicle I was looking for they had it ready for me to drive when I got there worked out all the key details did not have any issues overall a great and pleasant experience and they had it ready for me to drive when I got there worked out all the key details did not have any issues overall a great and pleasant experience and I would recommend my sales people and dealership to my friends. More