
Landers Chrysler Dodge Jeep Ram
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great service I purchased a 2016 Jeep Compass High altitude from another state and I wanted to add some extras (bug shield and mud flaps). I had never been to this I purchased a 2016 Jeep Compass High altitude from another state and I wanted to add some extras (bug shield and mud flaps). I had never been to this dealer and was very impressed with the service with Bradley in Parts to Chris in the service department. Prompt answers, prompt service and excellent service. I will definitely have my vehicle serviced here for routine maintenance as well. More
GREAT!!! Went in looking to see what I could get. Mike helped me get out of the vehicle I was paying way to much money for, he help me get a 2019 Jeep Cherokee Went in looking to see what I could get. Mike helped me get out of the vehicle I was paying way to much money for, he help me get a 2019 Jeep Cherokee for just $40 more then what I was paying More
First Dodge 3500 Buying experience went well. Everything was in taken care of. Only thing that slowed the process was the bed added on by dealers but they are alway Buying experience went well. Everything was in taken care of. Only thing that slowed the process was the bed added on by dealers but they are always slow. More
Too long on scheduled recall Scheduled an appointment with for recall. After dropping it off it took a week to get it in. Radio was also needing replace. It took two more days t Scheduled an appointment with for recall. After dropping it off it took a week to get it in. Radio was also needing replace. It took two more days to get it in. More
Satisfied We were very satisfied with the purchased of our Ram truck. Everything went very smooth with no high pressure from our salesman and that makes a deal We were very satisfied with the purchased of our Ram truck. Everything went very smooth with no high pressure from our salesman and that makes a deal go great. More
Great Service with kind people I really enjoyed the salesman Adrian... He was very upfront and honest with me the whole time. He was also very friendly. They need more like him. I really enjoyed the salesman Adrian... He was very upfront and honest with me the whole time. He was also very friendly. They need more like him. More
Great I was there to have my oil changed and my tires rotated the person who helped me his name is Larry who greeted me with a warm and friendly smile 😃 an I was there to have my oil changed and my tires rotated the person who helped me his name is Larry who greeted me with a warm and friendly smile 😃 and he was very kind he had the greatest customer service attitude and that is what a customers wants I would like to say thanks for hiring someone like Larry. More
Painless Cherokee purchase Alan Benoit was a very attentive sales man. He made purchasing the Cherokee virtually painless. However I would have liked a full tank of gas. Alan Benoit was a very attentive sales man. He made purchasing the Cherokee virtually painless. However I would have liked a full tank of gas. More
Long Service and Poor Customer feedback. Made an appointment for Wed at 11:30 for a software recall. While there, I purchased tires and alignment (for $1100). Vehicle was ready at 4:45 pm on Made an appointment for Wed at 11:30 for a software recall. While there, I purchased tires and alignment (for $1100). Vehicle was ready at 4:45 pm on Thursday. Too late for me to pick it up. Picked up vehicle on Friday approx 1:30 pm. They didn't have someone readily available to bring it to the front so I offered to get it myself. Noticed that all wheels and tires were covered with the grease or lube that they use to slip the tires on over the rims. (Very disappointed that the tire installer couldn't even take a few seconds to wipe them off as they mounted them onto the vehicle.) While driving back to work, noticed that the tire pressures were 5-6 lbs too high on one side and 10-12 lbs too high on the other. Also noticed that the steering wheel was off center with possibly a slight pull and then the steering wheel exhibited a slight shimmy as you approached 60 mph. So over the weekend, I adjusted the pressures and drove it somemore. Problems were still there. Took the vehicle back to the dealer on Monday approx 9:30 am and explained the situation. It was stated that they had some problems with the wheel balancer and would look at it again. I did not hear anything back until Tuesday at 5pm when I asked for an update. I was told that they thought it might be the tires and the shop foreman would be involved and that I would hear something Wed am. I heard nothing back all day Wednesday until I received an incomplete text message at about 4 pm. When I asked about it, I was told they were still looking at the problem trying to decide which tire it was. I stated that I was very disappointed because the other tire places I deal with would have just put all new tires on by now. I asked them to just put my old tires back on and refund my money. Thursday morning at 9:30, I receive an email and a text stating that my vehicle is ready. No other explanation, phone calls or anything. When I picked up the vehicle it was stated that they were having problems with the balance machine and used another one. So in total it took 4 1/2 days to do a software recall, install a new set of tires, an alignment, and 2 extra trips to the dealer (and someone else's time to shuttle me back and forth). No other contact from management, no offer of future discount, free oil change or anything that would help entice me to come back. More
Great Brandon was a great help. He Worked fast to get me approved and in a car that I liked. He was knowledgeable, nice and helpful. Brandon was a great help. He Worked fast to get me approved and in a car that I liked. He was knowledgeable, nice and helpful. More