Landers Chrysler Dodge Jeep Ram

Bought a Jeep Patriot there 5 years ago this month. My Jeep jerks when driving it. Brought it in. Was told it was the wheel bearings. They were changed, not covered under premium warranty, no one can tell Jeep jerks when driving it. Brought it in. Was told it was the wheel bearings. They were changed, not covered under premium warranty, no one can tell me why. Cost $1300. It's still doing the same thing. They told me to buy new tires. So a waste in warranty as well as $1300 for my car to do the same thing I brought it in for. More

Great service experience. I was impressed by the fast and efficient service and by the overall professional experience that your service provided. Appreciate your continued professionalism. efficient service and by the overall professional experience that your service provided. Appreciate your continued professionalism. More

Mr. Bean. told me we had a deal for 31,000 down from 31,385.00 for the truck I bought. When the contract came out to sign it was for 31,385 not! 31,000 my fault I didn’t catch it till later. Then told m 31,385.00 for the truck I bought. When the contract came out to sign it was for 31,385 not! 31,000 my fault I didn’t catch it till later. Then told me he would see about getting me a extra key fob made. When I would call his cell number he would just text back I’ll call u back but never would hear anything. More

Heather Allen was great as service rep. Put in 1 quart too much oil. I had to drain excess myself. Hmmpph. Rest if service seemed fine. too much oil. I had to drain excess myself. Hmmpph. Rest if service seemed fine. More

Emil is wonderful and amazing Keeps a smile on his face. Emil is wonderful and amazing Keeps a smile on his face. Outgoing very friendly. The best all around. Never a dull moment. Thank you Emil Emil is wonderful and amazing Keeps a smile on his face. Outgoing very friendly. The best all around. Never a dull moment. Thank you Emil More

My experience working with Dale was great, he seemed attentive and quick to get me what I needed. only complaint is how long it takes to complete the process. It can be frustrating taking almost 5 hours attentive and quick to get me what I needed. only complaint is how long it takes to complete the process. It can be frustrating taking almost 5 hours from start to finish. However, Dale was able to get me in the car of you choice and keep it with in my budget despite the amount of negative equinity I had in my trade in. Thanks Dale for your help. More

4 hour wait time for a minor oil change every visit, had oil changed came back with a oil leak due to stripped drain plug, damaged display screen in the dash due to mechanic pushing to hard on the screen wh oil changed came back with a oil leak due to stripped drain plug, damaged display screen in the dash due to mechanic pushing to hard on the screen when they should've known it wasn't even a touch screen, rude staff, under trained staff tries to charge me extra everytime when the extended warranty i purchased clearly covers the minor work I'm having done and states that in the paperwork I provide in the beginning before they even start on it. More

Excellent hassle free service! 10/10 Excellent salesman Lamar Bunting and finance guy Ried. They have our business. Lamar was knowledgeable and had our truck ready to go. Lamar Bunting and finance guy Ried. They have our business. Lamar was knowledgeable and had our truck ready to go. More

I came in late and it was booked up for the day. I informed to bring my vehicle back the next day and come in earlier so I could be taken care of informed to bring my vehicle back the next day and come in earlier so I could be taken care of More

While I will give my salesman, Christopher Hart, a full and hearty 5-star rating, I have to say that it was a less than stellar outcome for the dealership. I chose the car off the back (non-shopped) lot, o and hearty 5-star rating, I have to say that it was a less than stellar outcome for the dealership. I chose the car off the back (non-shopped) lot, obtained financing within 24 hours from my own bank, and was in constant contact with Mr. Hart. All I asked for was two keys (the originals were lost), a new windshield (couldn't be located in a timely manner due to COVID), and a detail. Christopher got it detailed--again, 5 stars. But keys being lost by a dealership, and then all but demanding the buyer pay for the second key? That's a no. Windshield issue was handled by Mr. Hart, and was of no fault to him or the dealership. A global pandemic gives some leeway. The car was 95/100 what I expected it to be, and Mr. Hart jumped thru flaming hoops to get me my second key and maintained a professional and pleasant attitude about it. That's service. Would I recommend Landers? Sure...but I will be sure to advise them to get everything they're owed! Keys are critical! Mr. Hart brought the deal to fruition, and did it in a very non-pushy "car salesman" way. He was happy, pleasant, and very forthcoming. We told him what we wanted, and he gave us all of the selections on the lot. For that, 6 stars to Mr. Hart. More