Back

Landers Chrysler Dodge Jeep Ram of Norman

Norman, OK

4.2
4,701 Reviews
The Landers family has always upheld the traditions of loyalty and dedication in everything we do. We are excited to bring our unparalleled customer service and enthusiasm for quality vehicles to our friends and neighbors here in Oklahoma. At Landers Chrysler Dodge Jeep RAM of Norman, our goal is to exceed the expectations of every person who walks through our doors! Shopping at Landers means accepting nothing less than the best. We've always held ourselves to a higher standard of quality, service, and experience than your average dealership. Our passion is finding the perfect vehicle for every individual or family, on any budget. After you buy, you can always trust us to handle your vehicle's servicing needs with care. You can count on us having an extensive stock of new vehicles in the makes and models you want! Come see us at 481 N Interstate Dr., Norman, OK, to browse our selection of RAM 1500s, RAM 2500s, Jeep Wranglers, Jeep Cherokees, Dodge Challengers, Dodge Chargers, Chrysler 300s, and Chrysler Pacificas. We also have a wide variety of used and certified pre-owned vehicles in all shapes and sizes. Every one of our pre-owned vehicles is professionally inspected and cleaned to ensure all our customers get the best used-car experience possible. If we don't have the vehicle you're looking for, we'll do what we can to get it. Simply fill out a CarFinder form, and we'll let you know when we've found a match! We'll even help arrange shipping for our out-of-town shoppers to any city in the Continental United States. We are driven to serve the wonderful community of Norman and the surrounding areas of Moore, Oklahoma City, Midwest City, El Reno, Chandler, Shawnee, Tuttle, Blanchard, Chickasha, Pauls Valley, Choctaw and Jones.
Contact Dealership

481 N Interstate Dr

Norman, OK

73069

Directions

By Type

Showing 4,701 reviews

July 21, 2021

Gen is an absolute pleasure to work with. Her professionalism, great attitude, sincerity, and attention to detail are second to none. Thank you for everything. CJ More

by chadjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the kind review. We always try and do our very best in assisting our guests for any needs we can provide. Sincerely, Jeremy Yandell Service Director

July 21, 2021

Hugo was an amazing rep of the Landers Dealership! He was very patient with us and was very helpful throughout the whole process! Thank you! More

by cmeuzelaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Northam, Hugo Rodriguez
July 21, 2021

My contact was Braxton. He is a rockstar! He kept me up to date on everything. He was professional. It took a long time to get my repairs done and we had quite a few hiccups with delayed parts and massive More

by jlcornelsen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the kind review. We always try and do our very best in assisting our guests for any needs we can provide. Sincerely, Jeremy Yandell Service Director

July 21, 2021

Mitch is a great salesman. Very personable and knowledgeable about all the vehicles on the lot. The whole staff made the car buy process a breeze. More

by PORTERUSMC9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch "Bud" Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Les Northam
July 20, 2021

First time service department customer. Have owned two Jeep’s we tow behind our motor home. I normally do my own maintenance but since my current Jeep is still in warranty I wanted Jeep Dealer people to More

by randycpapa
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
July 19, 2021

Came in to do a oil change was in and out out of the service dept in about a hour. Fast and professional sevice ill be back soon More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Aaron Challis
July 19, 2021

Poor customer service and knowledge. I will not recommend this dealer. Save your time and find a service center that doesn't bow to manufacturer excuses. More

by jcjumpman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Yandell, Aaron Challis
Jul 19, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

jcjumpman23 "Poor customer service and knowledge" is not the issue here! It has to do with us following the processes that our manufacturer or an extended warranty company puts in place. You call it "bow" but we call it following the process. The manufacturer/extended warranty companies reimburse us for repairs that they cover that you DO NOT expect to pay for under a warranty or whatever the scenario. Sorry but we will not and cannot operate under how you think the process should go. Apologies we let you down in your expectations, Mike

Jul 19, 2021 -

jcjumpman23 responded

Let me try a few more words. Honesty and Integrity. "Following a process" should not include blaming a failure on something other than the root cause so the manufacturer can avoid a class action lawsuit. Customers reading this please take note in the response from this service department. Just a blanket denial with no attempt to actually resolve the issue. Please save yourself the headaches.

Jul 19, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

"Honesty and Integrity" is not asking us to tell your extended warranty company something that is not accurate. Again apologies for not attempting to blanket your situation. We would be on the hook for the expense and this is not a position we would want to put ourselves or our customers in. Best of luck to you, Mike

July 18, 2021

Tyler was amazing and friendly, he went above and beyond to help me get this car. He was very patient and helpful through this process. More

by HOPE.WATKINS071
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Countess
July 18, 2021

Landers did an excellent job of keeping me informed on the timeline for the repairs done to the vehicle I purchased. The purchasing of the vehicle was quick, the free popcorn was great for my kids More

by JHTELLERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Ryan. Both did a great job five stars, Ryan Spry, Les Northam
July 18, 2021

They took care of our problem in a most expeditious manner. Thank you. They were very courteous and amenable. Very comfortable lobby to wait in More

by Djones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
...
111
...