
Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great dealership. Filled out app online, sales person called within 5 minutes. Jason was awesome not pushy and straight forward with entire process. Nothing was hidden. True miracle workers had well belo called within 5 minutes. Jason was awesome not pushy and straight forward with entire process. Nothing was hidden. True miracle workers had well below good credit and made it work. Les the financing person was fast but answered all questions. Quickest signing process ever. I would definitely buy here again. More
Terrible worst dealership I have ever been too!! All I got was an oil change and a tire rotation too! Had an appointment for 7am and y’all opened at 7:10am lol talk about professional!!!! got was an oil change and a tire rotation too! Had an appointment for 7am and y’all opened at 7:10am lol talk about professional!!!! More
The people at Landers Dodge in Norman are always a pleasure to do business with. The service personnel are all very knowledgeable, friendly and courteous! pleasure to do business with. The service personnel are all very knowledgeable, friendly and courteous! More
The finance manager and the salesman were both wonderful. The truck I purchased has been great so far and the salesman has reached out multiple times after purchase. The truck I purchased has been great so far and the salesman has reached out multiple times after purchase. More
Service dept really needs to learn to communicate without being rude, they are very slow and did not attempt to fix all issues. Appt was first thing on a Tuesday morning. I had to call Wednesday afternoon fo being rude, they are very slow and did not attempt to fix all issues. Appt was first thing on a Tuesday morning. I had to call Wednesday afternoon for an update and was told the tech just got the vehicle and started with troubleshooting. Thats 1 1/2 days of my vehicle just sitting there. Late Wed I was told the part was ordered, it would arrive the next morning and my vehicle would be ready Thursday. No call at all Thursday to let me know it was not going to be ready as promised. I had to call Friday afternoon to get an update and the representative who answered, a lady, was very rude telling me I was already told the tech was working on it. Her tone was uncalled for and she did not have correct information as I was told it would be ready the day before. I finally got an automated call :30 min before closing on Friday evening that my vehicle was ready. When I called to tell them I was on my way the rep reminded me they were closing in 30 min. giving me the impression that I may not get my vehicle if I were to arrive a few minutes after closing. The issue with no attempt to fix concerned the display on the dash that would periodically freeze leaving me without the ability to use the controls. I was told the computer more than likely needed to have an update ran on it but an update was never performed because the issue didn't happen during the little time a tech drove it. I find that sloppy and lazy. The service dept should have just ran an update. I will never use Landers Service Dept again if I can help it. More
Service was great. Salesman had a great personality and easy to work with. Understood what we were looking for in a vehicle and helped us accordingly. easy to work with. Understood what we were looking for in a vehicle and helped us accordingly. More
This is exactly what you would expect when it comes to service. Took me a couple clicks to make the appointment at the time I wanted. I didn't use the pick up service but what a great idea! Went in for service. Took me a couple clicks to make the appointment at the time I wanted. I didn't use the pick up service but what a great idea! Went in for an oil change and tire rotation and I was in and out in 15 minutes no exaggeration and they also pointed out some damage I didn't notice and gave me a Mopar quote and a recommendation for a cheaper option. I have no complaints and I live over 2 hours away and happened to be in the city and glad I made the choice to stop and get things done there. This is 100% honesty and almost unbelievable. More