Landers Chrysler Dodge Jeep Ram of Norman

This was a terrible experience, and I will never again visit this dealership for service to my vehicle. First of all, I have a Jeep Wrangler and the traction control light was on. It was going to cost me visit this dealership for service to my vehicle. First of all, I have a Jeep Wrangler and the traction control light was on. It was going to cost me $120 for them to even look at the problem. Second of all, they did their little “check up,” which is just a way for them to see what they can technically fix but is totally not needed at all. I went over the list they gave me, which came up to about $1350, with my mechanic and he said he did not recommend any of what Landers wanted to do because when he looked at my car the day before, everything was fine. He looked at the things Landers wanted to replace, and he did not see fit to charge me for any replacements. This just to say that my problem was not handled by Landers, and they wanted to charge me obscene amounts of money to even look at my problem. Needless to say, I took my business to another Jeep dealership, where I was treated a lot better. More

We had a wonderful experience. I really liked that we didn’t feel pressured about anything. Everyone was friendly and helpful. I will definitely look to Landers for future purchases, even from 300 miles didn’t feel pressured about anything. Everyone was friendly and helpful. I will definitely look to Landers for future purchases, even from 300 miles from home. More

The Service Department did a fabulous job with the repair of our Jeep! We are very appreciative and thankful for the professional and quick turn around on the repair! of our Jeep! We are very appreciative and thankful for the professional and quick turn around on the repair! More

I was driving to New York for post deployment leave and my engine light came on and my truck kept dying as I was driving it. I took it in, they found the issue immediately and were able to get me back on t my engine light came on and my truck kept dying as I was driving it. I took it in, they found the issue immediately and were able to get me back on the road before noon! Outstanding service all around, couldn’t be more grateful for these guys. More

Great! Michael was amazing and assited my wife and I greatly My overall experience with your dealership was great. I was very impressed with the service Michael provided me. I would recommend that Michael be giv My overall experience with your dealership was great. I was very impressed with the service Michael provided me. I would recommend that Michael be given the opportunity to grow within your organization's depth chart. I was very impressed with his professional demeanor and passion for helping people. He was very knowledgeable in regards to the vehicle I purchased as well. More

We'll the sales people was great. The only problem I had and still having a problem with us getting a title sent to me to get my tag. I bought car June 15th and now we are in the month of August and still n and still having a problem with us getting a title sent to me to get my tag. I bought car June 15th and now we are in the month of August and still no title. From what Courtney tells me from your title position is you aren't able to get usaa to give you a lien release on my car you sold me. I believe this is illegal to sell a car that you don't have a clear title to. I am trying to be patient but this is getting ridiculous. I am already making a car payment to a car that I don't know if I'm going to own or not. I put down a $7000 down payment. This is the first car I bought used and I am totally regretting it. I have talked to my tag agency and other car dealers about this situation and they are amazed that this is going on. I really hope you can change my mind about how yall handle your business. Sincerely Ronda Bielss More

My oil change was fast and I was treated very professionally! My service rep even suggested a sale on oil changes, which I purchased and would again! professionally! My service rep even suggested a sale on oil changes, which I purchased and would again! More

Landers is a great dealership they treated me excellent and were very professional my service advisor was excellent nd Heath my mechanic was awesome and does excellent work and were very professional my service advisor was excellent nd Heath my mechanic was awesome and does excellent work More

Everything was great. Wonderful service provided by salesman Jerry Lund. Got a beautiful truck at a reasonable price and was in and out with efficient service. salesman Jerry Lund. Got a beautiful truck at a reasonable price and was in and out with efficient service. More

I received outstanding customer support on my warranty issue. Of special note was Teresa, the service advisor, who was extremely professional and kept me up to speed on progress. I also received top-notch issue. Of special note was Teresa, the service advisor, who was extremely professional and kept me up to speed on progress. I also received top-notch support from Jesse, the technician who expertly performed a somewhat difficult fix, that being replacement of the entire rear end. Job well done by both! More