
Landers Chrysler Dodge Jeep Ram of Norman
Norman, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I'm waiting for a refund for a $1,500 maintenance program that I did not purchase when I bought my 2015 Dodge Challenger. The finance person drafted all the paperwork and had me sign it. He then said oh I'm that I did not purchase when I bought my 2015 Dodge Challenger. The finance person drafted all the paperwork and had me sign it. He then said oh I'm sorry I had the wrong VIN number I have to redo the paperwork. 15 minutes later I went back in to sign all the new paperwork. He said, it's all the same just a vehicle has changed so go ahead & everything real quick and we'll get you out of here. I had checked every line item the first time through. It was perfect. The second time through he added in a maintenance program that I never authorized. In fact I own my own repair shop. We had an entire conversation about this while he was drafting my paperwork. I am the last person in the world who would buy a $1,500 maintenance program for my car. Fortunately for me I discovered it a few days later and called up the finance supervisor. Before I even got halfway through my story he said oh yeah we will refund your money. Sorry sir we'll take care of this for you. Which tells me that this is not a new occurrence. Needless to say I am a very unhappy customer who happens to know massive groups of car enthusiasts in the greater Oklahoma City area. I suggest you expedite my refund. More
For my renegade I had to 20,000 mile service plus a new stereo speaker in a rear door that was never right and for my 2019 Cherokee a first oil change stereo speaker in a rear door that was never right and for my 2019 Cherokee a first oil change More
All around good experience Mitch was very helpful and All around good experience Mitch was very helpful and wasn’t pushy like most If he didn’t know something he would find out and not just make someth All around good experience Mitch was very helpful and wasn’t pushy like most If he didn’t know something he would find out and not just make something up. More
Poor service. Bought a vehicle with bad tires. Didn’t make it 50 miles until 2 of 4 lost all air. Service wanted me to pay for repairs. Took 60 days to get title. Poor all around. make it 50 miles until 2 of 4 lost all air. Service wanted me to pay for repairs. Took 60 days to get title. Poor all around. More
Extremely unhappy with my 1st experience with the dealer. I know these are unusually times, but a month and half to repair a burned clutch and leaking brake cylinder is unacceptable! It’s unacceptable that C I know these are unusually times, but a month and half to repair a burned clutch and leaking brake cylinder is unacceptable! It’s unacceptable that Chrysler does not have these parts on the self and ready to ship. It’s unacceptable that I had to call to get status on the truck instead of receiving a phone call. It’s unacceptable that a loaner car was not offered if it was going to take a month and half! More
Friendly staff; Clean showroom and offices; Great atmosphere; Enjoyed our time; Love my new Jeep; The whole experience was great. All your staff took care of us during our purchase. Thanks! atmosphere; Enjoyed our time; Love my new Jeep; The whole experience was great. All your staff took care of us during our purchase. Thanks! More
If you want to buy a pile of junk, get low balled on your trade in, and get ripped off in general, Landers is the place for you. Have complained more than once to more than one person with no response whats trade in, and get ripped off in general, Landers is the place for you. Have complained more than once to more than one person with no response whatsoever. You have been warned. More
Absolutely wonderful experience at this dealership!The Absolutely wonderful experience at this dealership!The speed and efficiency at this dealership is unlike any other experience i have had! Everyone w Absolutely wonderful experience at this dealership!The speed and efficiency at this dealership is unlike any other experience i have had! Everyone was so nice and welcoming, my salesman Sam made the experience absolutely wonderful! He was very helpful and kind, I could not have asked for a better salesman to put me in my Jeep Cherokee! More
Levi did a great job finding the exact vehicle I wanted. He did a really good job negotiating. The truck came in earlier than expected, awesome. I thought I was going to get a full tank of gas but it was He did a really good job negotiating. The truck came in earlier than expected, awesome. I thought I was going to get a full tank of gas but it was only about half. Otherwise very good friendly service. Thanks. The process time could have been quicker it took over 3 hours start to finish. More