Landers Chrysler Dodge Jeep Ram of Norman

Great deal Finance was very helpful in getting me a better interest rate, and explaining about the warranty. I was unaware of the rate until I got to finance, an Finance was very helpful in getting me a better interest rate, and explaining about the warranty. I was unaware of the rate until I got to finance, and they pre filled 6.99% which was way too high. More

It was a grade A experience! This was my 1st car buying experience. With the help of my brother doing most of the work it was quick and non-stressful! Jason had the paperwork read This was my 1st car buying experience. With the help of my brother doing most of the work it was quick and non-stressful! Jason had the paperwork ready for me when I walked in. He also got me full coverage insurance that was cheaper than my current insurance. I expected this to be a long drawn out process at the dealership, but it was far from it. I enjoyed the experience and would definitely buy from Landers again! More

Easy and expedient People are nice and helpful. I found exactly what I wanted and purchased in about 2 hours. They are do omg everything I found that I didn’t like with People are nice and helpful. I found exactly what I wanted and purchased in about 2 hours. They are do omg everything I found that I didn’t like with No question More

New car They were very helpful and listened to all my wants in a new vehicle and were able to find me the one I wanted to purchase. They were very helpful and listened to all my wants in a new vehicle and were able to find me the one I wanted to purchase. More

Recall I came in for a recall which I was told would be one hour. Not a big except instead of waiting one hour in the waiting room I was there nearly 4 hour I came in for a recall which I was told would be one hour. Not a big except instead of waiting one hour in the waiting room I was there nearly 4 hours. Then when I left I noticed they did not reinstall my my dash properly and I had a new problem, none of my center console electronics were working such as a/c. Instead of taking to the dealership to waste more of my time, be a mechanic myself I took apart the dash and notice they unhooked every electrical connection behind the center console and never connected them when finished. This is absolutely absurd for a dealership that claims to have certified mechanics and a quality control personnel to check after a mechanic. Every time I have problems at this dealership, would Never recommend to anyone. More

Ask for Johnathan We had a small issue in the beginning but Johnathan took good care of us. He was professional throughout the process. We would recommend him. We had a small issue in the beginning but Johnathan took good care of us. He was professional throughout the process. We would recommend him. More

2013 Ford Fusion We needed to establish credit for my son and wanted a vehicle with better gas mileage. We found that at Landers. Would gladly recommend them. We needed to establish credit for my son and wanted a vehicle with better gas mileage. We found that at Landers. Would gladly recommend them. More

You habe lost a customer of 10 yeats I would like to begin by saying the entire staff has always been very friendly and make you feel very welcome. Braxton was very polite and profession I would like to begin by saying the entire staff has always been very friendly and make you feel very welcome. Braxton was very polite and professional as is everyone else I ever dealt with. On a prior visit several months ago I had a window motor fixed on a rear window, and several weeks later the first time I tried using the rear passenger door from the inside it would not open. The handle was unresponsive. It had been several weeks since the window was repaired, and since I rarely use the door I just let it slide. The door worked before having the window fixed. To this day the door will still not open from the inside. Now to my most recent visit. Last Thursday I had a routine oil change. When my car key was returned to me my house key and house alarm were no longer connected to my car key. For some reason someone from your staff pulled off my house keys from my car key and left the house keys in my cup holder. Never in the past has this ever been done before. I thought it odd but brushed it off. I drove my car home. The next morning the next time I went to use my car the ignition was unresponsive. I called the service center and told them the problem and about the odd occurrence with my key. I was told to tow the vehicle to the shop and if the problem was something that happened during the oil change I would be covered. I then spent $120 to get my car towed from Purcell to the service center. After inspection I had a broken rod in my ignition that I was informed by your staff of course was not caused by the oil change. $604 to fix. I am now out $724. I find it odd that my keys were pulled apart and then the next day my ignition was broken. I get my car back after the ignition was fixed and one of my head lights was not working! At this point rather than take any chances bringing the vehicle back and something else going wrong I repaired it myself. I also still have another oil change on my contract that I already paid for, but I can not afford to risk taking my vehicle back to your repair center and something else being broken that wasn't before, so I am out another $40-$50. These can all be coincidences, but in my eyes I believe some if not all of these issues that happened that were not a problem before taking my vehicle to the service center were caused by the service center in some way or another. The coincidences are to great, but there is no way to know for sure. I am willing to pay extra for a friendly staff and quality work which was why I always used your dealership in the past, but now I have zero confidence in your service center's work and will take my business elsewhere and reccomend to others to take their business elsewhere. I just wished it did not cost me so much money to realize the deficiencies in your service centers work. Thank you, John Swartz More

Service Repair I took my 2016 Jeep Grand Cherokee in on a Monday morning for my check engine light being on. I did not have an appointment but they got me in and got I took my 2016 Jeep Grand Cherokee in on a Monday morning for my check engine light being on. I did not have an appointment but they got me in and got me a loaner to drive. I was able to text with the service rep Garrett to get updates and they were able to find the issue. By Friday morning I was able to pick my car up and it’s running great. More

Friendly Service We received fast, friendly service while buying a car for our son. Aiden assisted us with the vehicle and AJ completed the paperwork. Both of them w We received fast, friendly service while buying a car for our son. Aiden assisted us with the vehicle and AJ completed the paperwork. Both of them were extremely helpful with the whole process! More