Landers Chrysler Dodge Jeep Ram of Norman

Great service experiencek Arrived for service call and they notified me they had to order a part and would be in the next morning. Showed up and part was there and installed in Arrived for service call and they notified me they had to order a part and would be in the next morning. Showed up and part was there and installed in 10 minutes and I was on my way. Very happy More

everybody was helpful friendly courteous and kind very inte I would recommend this dealership to everyone because I had a eventless and responsive reaction towards everybody that assisted me special thanks to S I would recommend this dealership to everyone because I had a eventless and responsive reaction towards everybody that assisted me special thanks to Scott for being just an outstanding individual overall I enjoyed my whole experience with Landers Chrysler Jeep Dodge Ram and I love my new truck😀😀😀 More

Amazing Experience This delership will treat you right. Best experience I have had buying a vehicle. Ask for David Holly he was a wonderful sales consultant. He did not This delership will treat you right. Best experience I have had buying a vehicle. Ask for David Holly he was a wonderful sales consultant. He did not try to jack us around just to make a sale he work with is till we were satisfied with our purchase. More

Capitalism at its finest My car had an ignition sensor that was recalled a while back, and recently it started acting up again, same exact issue before recall. Called and made My car had an ignition sensor that was recalled a while back, and recently it started acting up again, same exact issue before recall. Called and made an appointment and when I got there to drop off car. even with appointment they wer 2 days behind already. What was the point of an appointment? Take my car in and out the gate I am quoted a looksie fee of 126.60??? I asked why because my car had an incredible extended warranty and the recalled part has a warranty..the service guy then told me that as long as it was covered under one of those warranties there would be no charge. I told him I didn't want any work done that wasn't covered under warranty and i was told I would owe looksie fee if it wasn't covered even if I didn't have work done. What? Well surprise iginition sensor did fall under recall warranty. When they called for me to confirm issue, I was told I needed an alignment and my rotors were really bad and needed replaced. Okay 2 things I had breaks done 3 months before bringing it in and replaced rotors at that time. 2nd I had a tire that needed to be replaced that he pointed out when I brought in car, why would I have it aligned with a bad tire?? I have had to bring my car in here before and every time they try to up sell me crap I KNOW I DO NOT NEED! I feel bad for people who may not have as good of knowledge of their car because this place is great at making you feel like it's an emergency. If I had paid the looksie that would have gone in someone's pocket. I hate this place so much I'm selling my car just so I never have to deal with another dodge dealership again. More

Service dept far superior to sales dept After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealin After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealing with sales people screwing up what we asked for, the holiday & work schedules, we were finally able to bring in our durango on Friday 11/30/18, to have the mopar hitch receiver installed. The Service staff was great. Very helpful!!! I can’t say that enough. We had a great experience with them. The service folks removed the incorrect equipment (that the sales dept erroneously scheduled & carried out, totally ignoring what we had requested) & installed the mopar hitch yesterday, though it did take longer than expected (also due to having to remove the incorrect equipment) and I was able to pick it up today (due to work scheduling conflicts). Our service rep was great as well. Very thorough with the quote & explanation of work being done. Thank you Braxton, for being so helpful. The only ding that I would give the service dept was the price of the labor for the install; but I’ll look past that since they had to remove the incorrect equipment (thanks a lot sales dept & your screwup). I don’t if that made it more expensive for labor, but I wouldn’t doubt it since it doubled install time for the mopar parts. More

Sales worked with us to get where we needed to be Jason treated us well with no high pressure, we appreciated that. He described features of the vehicle and touch screen control center so that we have Jason treated us well with no high pressure, we appreciated that. He described features of the vehicle and touch screen control center so that we have a better understanding of it. More

Good. The first time I went in, I was treated with doubt and prejudice because of my age. But after trying again a week later, they're tune changed because The first time I went in, I was treated with doubt and prejudice because of my age. But after trying again a week later, they're tune changed because it was the end of the month. Service is slow, salesmen are nice. But I didn't appreciate their view of me. I love the car I ended up getting . More

Service Dept Everyone is wonderful and great to me and my family. Anthony is so great because he makes you feel like you are his only customer. We always tell peop Everyone is wonderful and great to me and my family. Anthony is so great because he makes you feel like you are his only customer. We always tell people to go to Landers service dept. Thank you so much. More

M’y service was very efficient and checking was simple My check in was very simple and fast. Checked in the night before then landers called the next day when Truck was ready, very friendly and professio My check in was very simple and fast. Checked in the night before then landers called the next day when Truck was ready, very friendly and professional. More