Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Informative It was nice that you guys called with an update everyday. that made this whole process a whole lot smoother And easier to deal with It was nice that you guys called with an update everyday. that made this whole process a whole lot smoother And easier to deal with More
Satisfactory Repairs were completed in a timely manner considering the volume of jobs waiting to be done. Loaner vehicle was provided. Staff were courteous & hel Repairs were completed in a timely manner considering the volume of jobs waiting to be done. Loaner vehicle was provided. Staff were courteous & helpful. Diagnostics seemed expensive seeing that Auto Zone runs them free of charge. More
Servicing recalls The service I received was excellent and the staff were all extremely friendly. I had to have a few recalls addressed and they took care of it all ver The service I received was excellent and the staff were all extremely friendly. I had to have a few recalls addressed and they took care of it all very quickly. When I called to schedule everything they were extremely accommodating and even asked if I wld be needing transportation to anywhere after dropping my vehicle off. I wld definitely recommmend Landers! More
Terrible Service! Purchased a brand new 2018 Ram truck in May. Has been back for service multiple times and service can’t seen to find the root of the problem. Had to r Purchased a brand new 2018 Ram truck in May. Has been back for service multiple times and service can’t seen to find the root of the problem. Had to return for service at Landers only bc lift was added to truck before our purchase and no other dealer wants to deal with this “after market” part. This was not told to us, as dealer is over an hour away from our residence. The steering is off and Landers service says the Ram drives fine, even putting a hundred miles on it, to test. It has been towed in twice and for some reason the problem can’t be found. This problem can become very dangerous in inclement weather! Landers, Sergio Santos, does not want to deal with us or return our money for this purchase they cannot fix. Do not buy from a dealer that cannot stand behind their product! More
Didn’t check things they said It’s not a terrible big deal but I got a checklist back. Mostly green. Including taillights. But my tail light had been out for a week so I know nobod It’s not a terrible big deal but I got a checklist back. Mostly green. Including taillights. But my tail light had been out for a week so I know nobody checked it like it said. The only problem with this is that I’m not sure the other stuff was adequately checked. Also I was quoted 70 for an oil change. That was really high so I found a coupon on my phone in the lounge so it was only 45. I felt like I should have been told about that. More
Very nice and professional The dealership was very clean, organized and the people were knowledgable on their business. The service person I had, Teresa Yargee, was very cordial The dealership was very clean, organized and the people were knowledgable on their business. The service person I had, Teresa Yargee, was very cordial and professional. I wish I had bought my vehicle at your dealership than where I bought it. More
Car Care. Service was excellent. Mechanics very informative. Work was done in a timely manner. Again, excellent service. Mechanics were very friendly, helpful, Service was excellent. Mechanics very informative. Work was done in a timely manner. Again, excellent service. Mechanics were very friendly, helpful, and willing answer questions. More
A very good dealership!!! Great service department and repai I am very impressed with Landers Chrysler, Jeep & Dodge dealership in Norman, Ok. I’ve had my car in several times for service as well as repairs. Th I am very impressed with Landers Chrysler, Jeep & Dodge dealership in Norman, Ok. I’ve had my car in several times for service as well as repairs. They are very professional and do excellent work in a timely fashion. They keep you informed about the status of your vehicle and are very polite! I’m very happy to have a local dealership I can trust. More
Brakes went out on Dodge Ram! Anthony handled everything! I was totally take care of, had to leave truck but was given another loaner vehicle to use at no charge! I am very greatful to Anthony for taking car I was totally take care of, had to leave truck but was given another loaner vehicle to use at no charge! I am very greatful to Anthony for taking care of my issue with no notice! He is a great asset to your organization! More
Great service They pulled my vehicle in and told me what they were going to do how long they were going to take answered all my questions it was a great service They pulled my vehicle in and told me what they were going to do how long they were going to take answered all my questions it was a great service More