Landers Chrysler Dodge Jeep Ram of Norman - Service Center

My service advisor, Genifer Burnell, helped me with a difficult issue of replacing a defective part by working with Stellantis customer service. She met all of my needs and communicated with me throughou difficult issue of replacing a defective part by working with Stellantis customer service. She met all of my needs and communicated with me throughout the process. More

I had a good visit with the service writer and receptionist while I waited for my oil change and tire rotation. It’s good to be a real person not just a number. receptionist while I waited for my oil change and tire rotation. It’s good to be a real person not just a number. More

Did a good job. Keep is working good now. Took good care of keep while they had it. Keep is working good now. Took good care of keep while they had it. More

Braxton went above and beyond getting our Grand Cherokee in for service so that we could get back on the road to our vacation! in for service so that we could get back on the road to our vacation! More

Had my truck in shop 2 weeks, said it was done. Not only was it not fixed, now waiting over a week just to let them keep it another 2 weeks to try it again Not only was it not fixed, now waiting over a week just to let them keep it another 2 weeks to try it again More

Extremely helpful and friendly with everything. I just needed a checkup and I appreciated how prompt they were! I just needed a checkup and I appreciated how prompt they were! More

Very nice and clean facility. Great service and prices are always reasonable. They go beyond everytime. Will be coming back to do business. Great service and prices are always reasonable. They go beyond everytime. Will be coming back to do business. More

The service department is great. The employees are helpful and kind. It is always a nice experience. Thank you! The employees are helpful and kind. It is always a nice experience. Thank you! More

Twice now they have not completed the job they were doing as in didn't put the bolts back on all the way to where parts came loose & almost fell off of my vehicle. I'm concerned to let there techs touch my v as in didn't put the bolts back on all the way to where parts came loose & almost fell off of my vehicle. I'm concerned to let there techs touch my vehicle again. More

No hassles from start to finish. Teresa did a fantastic job keeping me updated on all aspects of the repairs. Teresa did a fantastic job keeping me updated on all aspects of the repairs. More