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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.3
2,092 Reviews

2,092 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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May 08, 2022

The service department is always easy to deal with. Fast and efficient service! Never been disappointed. More

by YELLOWHAIR18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 08, 2022

You are not enough staff in the service department. Service manager stated a bunch of people called in. He further told me that it would be two weeks to get my truck fixed if I left it there today. He More

by tomlewis614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Challis
May 09, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Unfortunately with as many vehicles we diagnose and repair and a daily bases it is hard to diagnose a vehicle while our guests wait only to be fair to guests that have been here prior to your visit. We always want to be transparent on our wait times for diagnosis so we do not waste our guests time. We do accommodate the express lane services. If you would like to schedule to meet with an advisor for a drop off time please reach out. Thank You, Jeremy Yandell Service Director

May 07, 2022

They were very attentive to my needs after a tech did not secure my tire and it flew off while leaving. Braxton had a tow truck there within 2 minutes and replaced everything that broke. More

by Dgdorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

Visit was for a recall issue. Everything went very smoothly except for the review process which requies a 15 word minimum. More

by mbingman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 07, 2022

Honestly really great at keeping me updated, techs were very well with there test drive after fixing the issue, Teresa did a great job as my service advisor, love doing business with landers with Zeck Ford More

by jgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
May 06, 2022

I bought my jeep else where and it was sold to me messed up. Landers definitely help me get my car back on track and it was done at a very decent price. I am beyond thankful for everything they did. I will More

by ogdenmary90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

I experienced excellent customer service and was contacted daily on the status of my vehicle while it was in for servicing. More

by Soonerdyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

People were very nice and . helped us a lot Braxton did very well was very kind. More

by Rabiei
Customer Service
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Very friendly staff. Very clean waiting area. Service staff provided updates to myself and others in the waiting area along the way. More

by DAKOTANIX12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
May 05, 2022

Appointment time was 8:00 and my vehicle was taken in for service right on time. I was met with a warm welcome, explanation of what would be done and escorted to waiting area. Very professional! More

by Justsylviat2155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
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