Back

Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.3
2,092 Reviews

2,092 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Sort by
August 24, 2022

Liked how I was kept informed about the progress. But it took way too long - 2 months for what seemed to be a 1 week job. More

by vst15199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Fantastic! Family orientated, very courteous. My vehicle was ready in a minimum amount of time and I’m pleased with the results. More

by Harpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Aaron Challis, FORREST SINGLETON
August 22, 2022

Still don’t understand when I brought my truck in for its first service you wanted to charge me for rotating my tires and didn’t even check fluids and filters More

by RROSEWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

I waited 2 hours for a oil change past my waited time , that is unacceptable More

by Andrew jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Sep 02, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Andrew I'm sorry for your longer than acceptable wait time. If you would like to discuss please reach out to me. Mike Evans, GM 405-801-4602

August 21, 2022

Took 3 months (14 weeks) to get my Jeep back. Communication started out okay, but the last few weeks, I had to call everyday to ask for status. More

by Jessica Maschino
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa Yargee, Jeremy Yandell
Aug 22, 2022 -

Jessica Maschino responded

My screen is also ruined from sitting in the heat for 3 months!

August 20, 2022

Very friendly. They keep mu time waiting to a minimum. The waiting room is always clean. Chairs could be a bit more comfortable. More

by JANELL.HUMPHREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis, FORREST SINGLETON
August 18, 2022

I wasn’t happy about getting an appointment at 8:30 on Monday morning and no one looking at it till Friday. More

by Roxie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
August 14, 2022

Been there always been treated good at the sale and at the service dept will be back More

by Richard Runyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

People was friendly and professional the waiting area was clean and accommodating all the coffee you can drink. More

by KEITHLEY31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heffernan, Jeremy Yandell, Genifer Burnell
August 14, 2022

Braxton Stoneking and the service tech did an excellent job of determining the problem, water pump, and making a timely repair, at no cost. More

by MFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...