Back

Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Sort by
December 09, 2021

Service department is rude. They argued with me about condition of my car. I’ll take my car elsewhere to be worked on instead of talked to like I’m an idiot. More

by HAIRBYKELSEYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Ma’am I’m sorry to hear about your experience. I would like to speak to you about it if you wouldn’t mind. Mike Evans GM 405-801-4602

December 09, 2021

Staff was friendly and helpful. The job was completed well and I was completely satisfied. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee
Dec 10, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the kind response. I appreciate and care about all of my guests, If you need anything in the future please contact me directly 405-801-4629 -Braxton Stoneking

December 08, 2021

The employees were friendly, knowledgeable and willing to answer questions. They went out of their way to complete the work in a timely manner so I could make it to another appointment on time. More

by cleiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
Dec 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for choosing us for your service needs! We're glad our team could help you and answer all of your questions. We'll see you in the shop next time!

December 08, 2021

I always, genuinely enjoy my service appointments at Landers. The service is always timely along with exceptional customer service given. Aaron/Teresa always handle my auto needs with the utmost priorit More

by bmmartin212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Aaron Challis
Dec 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for choosing us for your service! We're glad you genuinely enjoyed working with us. We appreciate you sharing your experience, and we hope to see you in the shop next time!

December 06, 2021

It was quick simple and very professional as always. We have bought and worked with landers for years More

by LOPEZFER789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Yandell
Dec 10, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for being a returning guest! We take pride in being quick and professional. Also thank you for taking time to complete this review, We cant do it with out you! -Braxton Stoneking

December 05, 2021

Amazing customer service!! Teresa was so very helpful and I appreciated the service I received! More

by cdriley57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
Dec 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for leaving a review! We appreciate you choosing us for your service!

December 04, 2021

Genifer was the best, she is a great service person and great to work with More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
Dec 17, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for leaving a review! We appreciate you choosing us for your service!

December 03, 2021

Had them change the oil and rotate the tires. When I got home there was oil on my garage floor from the tech not cleaning the frame and other components of the oil from the oil filter. I’ll be inspecting fo More

by RKCUPCAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell, Aaron Challis
Dec 10, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We will make sure to have the conversation with our express lane techs. I'm very sorry for the oil in your garage. We cant strive for greatness without over coming our faults. Thank you very much for the review and understanding that we can make mistakes but always do our best to make them right by our guests! Please call if you need anything else! -Braxton Stoneking 405-801-4629

December 02, 2021

Got in promptly and had only a short wait for my car. Everyone was polite and helpful More

by PHFERD
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Genifer bends over backwards for me. Had long waits for parts but she's provided a loaner car for me. Thanks, Gen! More

by MBIDDICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
...
46
...