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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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July 20, 2020

The service was excellent. They picked car up from my job and brought it back to me. My service consist of a recall although my parts were not in, and they did reshedule. I was please with the overall ex More

by MONICAMCDANIEL48
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy and Bozatt, Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans
Jul 24, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Monica, We're glad you had an awesome experience with us and you enjoyed our Landers Direct pickup and drop-off service. Thanks for taking the time to leave a review, and we look forward to seeing you next time!

July 20, 2020

I've been doing business with Steve landers for almost 20 years. There dealerships are not perfect but they do go above and beyond to meet your needs. Their maintenance side is almost second to none. Im look More

by SCOTTBYERSJR
Recommend Dealer
Yes
Employees Worked With
Jim Milam
Jul 24, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Scott, Thank you for your business! We appreciate you and we have enjoyed working with you over the years. Thanks for taking the time to leave a review, and we'll see you next time!

July 18, 2020

I have taken my Dodge Charger to service about 7 times in its lifespan of two years and not once was the issue I had with the vehicle solved. This time I brought it in because the car is running so hot that More

by BWILL2013
Recommend Dealer
No
Employees Worked With
Tracy
Jul 23, 2020 -

Landers Chrysler Dodge Jeep Ram responded

BWILL2013, We're concerned about the issues you've had with your vehicle, and we're disappointed to hear how you feel about your experience working with us. We would never wish for a customer to feel unsafe in their vehicle, and we're determined to find a solution for you. Additionally, it is unusual that you would not be able to refinance your vehicle, and we'd like to look into this. Please expect a private message regarding your contact information. From there, a member of our management team will give you a call to discuss this further. Thank you.

July 16, 2020

I was sooooo Hot! I went to my appointment really Hot Hot Hot. When I got to the repair shop the checked me right in, quoted me the cost to repair my ac fan and got it More

by kendun1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crow
Jul 17, 2020 -

Landers Chrysler Dodge Jeep Ram responded

We're glad we could get your A/C fixed up for you! Thanks for taking the time to leave a review, and we hope to see you again! Stay coo!

July 16, 2020

A/C serviced I love Landers but my last visit they were suppose to fix my A/C and it is still not blowing cold. The customer service is great. Jeremy Edwards alway More

by pamfranklin43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Edwards, Tim Baker
Jul 24, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Pam, Thanks for bringing this to our attention. We would like to get this fixed up for you. Please expect a call from a member of our team soon. Thanks!

July 16, 2020

Brent and Chris,Tracy are always amazing. I am truly impressed with the attion to customer service that Landers offers and look forward to doing business with them for the life of my 2019 Scatpack!! Don More

by geofferwin82
Recommend Dealer
Yes
Employees Worked With
Chris, Jim Milam, Brent Jones
Jul 24, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Geoff, Thanks! We're glad that Chris and Tracy could help you out. Congratulations on your 2019 Scat Pack, and we look forward to seeing you next time!

July 14, 2020

Good-- I like coming better when I don't need to wear a mask and sit 6 feet apart! That's not your fault, but nothing is pleasant doing that! Clean restr More

by randbashcraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 15, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave a review. We hope you understand that we have these safety measures in place to keep all of our customers and employees safe and healthy. Thank you for your patience. We appreciate you!

July 09, 2020

Tracy Schrupp is the best! I have always been amazed at the great service I have received at Landers. Your employees like Tracy and Greg (technician) have done an outstanding jo More

by wsluder57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Schrupp, Greg (technician)
Jul 14, 2020 -

Landers Chrysler Dodge Jeep Ram responded

wsluder57, Tracy and Greg are awesome! They'll be so happy to see your review! Thanks for taking the time to cheer us on. We appreciate you!

July 09, 2020

They are such good people, and very professional ! They took care of my car In a timely manner. They had snack for you to eat and that was a plus because I had to leave my house at 6:15 a.m. I made it ther More

by BRIGHT519
Recommend Dealer
Yes
Employees Worked With
Coral Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Castiglia, Calvin Evans, Emil Pritchett, Paige Baird
Jul 14, 2020 -

Landers Chrysler Dodge Jeep Ram responded

BRIGHT519, It's great to hear that you were in and out of the service department quickly! Thanks for the kind review, and we look forward to seeing you next time in the shop!

July 08, 2020

Jeep Service Dropped my Jeep off for service on a Friday, expecting to pick it up the next day. It wasn't ready until the following Tuesday. I wasn't informed th More

by john.kaminar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat Dyer
Jul 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

John, Thank you for bringing this to our attention. We always strive for prompt communication with our customers, and we understand that the delay inconvenienced you. We appreciate your patience and understanding and we hope to provide you with a five-star experience next time. Thank you.

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