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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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March 27, 2020

Customer Service is great, but The fuel system problem with my truck has not been resolved. Heather has been trying to work with me and I understand we are in difficult times. Thank More

by john.siccardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethel Cook
Mar 30, 2020 -

Landers Chrysler Dodge Jeep Ram responded

John, Thank you for your patience and understanding during this difficult time. We are determined to resolve the issue with your truck soon. Thanks again, and we look forward to seeing you soon!

March 25, 2020

Bad service and terrible attitude , financial personal it’s . ( Wendi Sams) she is nothing professional, rude and fit when closing the purchase . the phone line does not answer, nothing More

by Jose Villalobos
Recommend Dealer
No
Employees Worked With
Wendi Sams
Mar 30, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Jose, We're disappointed to hear that you had such a negative experience. Please rest assured that we have been made aware of your concerns, and we will try our best to make it right. Please be on the lookout for a call from our customer relations team soon. Thank you.

March 23, 2020

Would never use again. Appointment time was at 7am they didn't even start on my truck till around 2pm to let me know the service I brought it in for it didn't need. Told me I had a different transmission a More

by DMCXBOX
Recommend Dealer
No
Employees Worked With
Brent Jones
Mar 25, 2020 -

Landers Chrysler Dodge Jeep Ram responded

DMCBOX, We're very concerned to hear about how you feel. We always strive to provide quick and efficient service to our customers and keep them informed throughout the entire process. We're bummed that you're disappointed with your experience in our service department, and we hope you'll give us a chance to make it right. Please be on the lookout for a private message from our team regarding your contact information. Thank you.

March 23, 2020

The service was fine. Done quickly. Prices are The service was fine. Done quickly. Prices are absolutely ridiculous at Landers. I had to not get maintenance done on my Jeep because of the exorbit More

by Lindsay
Recommend Dealer
No
Employees Worked With
I don’t remember his name. Nice young guy in service department
Mar 23, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Lindsay, Thanks for taking the time to leave a review and share some valuable feedback. We always strive to offer competitive pricing, and we often run service and parts specials. We hope you'll give us another chance in the future to give you a five-star experience. Thanks!

March 23, 2020

Everything was just great. Always great customer service. The service department always have great attitudes and great smiles. The girl who took my payment was very pleasant! More

by usmclape
Recommend Dealer
Yes
Employees Worked With
Tracey Schrupp, Isom Kelly
Mar 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

usmclape, Thanks for the thoughtful review! We're glad you had a great experience with our service department, and we look forward to seeing you next time!

March 23, 2020

Great place to get your car serviced because every one was very nice and helpful. I brought in my Jeep Grand Cherokee with the engine light on and they fixed it. More

by Jyocum3
Recommend Dealer
Yes
Employees Worked With
Tim Baker
Mar 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Jyocum3, We're so glad that our service department could get your Jeep Cherokee in tip-top shape! Thanks for the kind review, and we look forward to seeing you next time!

March 17, 2020

Dishonest Liars! Will never use them for anything again. Not only are they pathetic liars they are grossly overpriced compared to other dealers. Service manager should be fired. More

by RebelGreg
Recommend Dealer
No
Employees Worked With
Bob
Mar 18, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Greg, We're disappointed to hear that you had a negative experience with us. It is our goal to always communicate honestly and transparently with our customers. Our pricing is quite competitive, and we are always willing to consider price matching other dealers offers that are made in writing. We also have competitive cash-back incentives and APR financing rates on most of our vehicles. We are very concerned to hear how you feel, and we are determined to learn more so we can make it right. Please be on the lookout for a message from our team regarding your contact information. Thank you.

March 12, 2020

Great service and I will continue to use Steve Landers CDJ for all my service needs. Tracey went above and beyond to help me. Overall an excellent experience. More

by JASENOLIVER72
Recommend Dealer
Yes
Employees Worked With
Tracey
Mar 12, 2020 -

Landers Chrysler Dodge Jeep Ram responded

JASENOLIVER72, We're thrilled that you had such a pleasant experience with our service department! Thanks for the five-star review, and we'll see you next time!

March 12, 2020

Left sitting Brought my van in for recall work, which I thought I had arranged in Feb and set up the appointment on the 5th of March. When I arrived and checked i More

by bscivally
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember
Mar 13, 2020 -

Landers Chrysler Dodge Jeep Ram responded

bscivally, We always strive to communicate thoroughly with our customers about their vehicle's servicing. We're concerned to hear that you are disappointed and confused about your experience, and we'd like to learn more so we can smooth things out. Please be on the lookout for a private message from our team regarding your contact information. From there, we can speak with you to find the right solution for you. Thank you.

March 09, 2020

I had a great experience, and quick attentive service. The service to my vehicle was completed to my satisfaction. I had great assistance for an exhaust problem with the staff that offered to complete to m More

by AM197832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Lee, Jim Milam, Calvin Evans, Ethel Cook, Emil Pritchett, Justin Morgan, Brandon Tyler, Nic Jones
Mar 12, 2020 -

Landers Chrysler Dodge Jeep Ram responded

AM197832, Thanks for the kind review! It makes us so happy to know you had an awesome experience with our service department. We look forward to seeing you next time!

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