Service after the sale is always great! Friendly staff! Derek Smith took care of everything for me. He followed up with a phone call to make sure I was happy with the service. A great place to buy a used Jeep Wrangler! They will treat you right!
Thank you so much for taking the time to give us a review! Your feedback is very valuable information for our dealership. We'll share your review with our staff. We appreciate the review and your business! Enjoy your Jeep Wrangler. Looking forward to seeing you again.
We were visiting from out of town and brought my mother's car in for service without an appointment. Alexa Aspinall, Bryon McNab, and Scott Anderson were very attentive and professional and kept me updated on the status of the repairs. I feel they all went "above and beyond" to address all of my concerns, and because of them, I would definitely recommend
Landers McLarty DCJR Service to anyone.
l have bought many cars from this dealership and taken them here for service.The reason is simple--there is not a better dealership around for hundreds of miles and I don't know if there is one in this country.From the moment you walk in the door you feel like family and are treated that way.They care that you are a satisfied customer and they want to earn your business. Frank Williams has a TOUCHDOWN with this staff. Willie White in sales, Derrick Smith in service with Matt Hutson at the helm . These guys can't be beat,
"Awesome Service from Landers McClarty Dodge Chrysler Jeep"
I own a 2011 Jeep Wrangler Unlimited which was purchased from Landers McClarty dealership. The service after the sale is fantastic! My service adviser Derrick is responsive and communicates well in regards to what services are due and explains what services have been performed.
"Professional, courteous, effective, great experience"
Everyone there was responsive, knowledgeable, professional, friendly, courteous; the whole culture of the service department made being there a pleasant experience. I'll go back, whether for a service need or a new vehicle.
Thank you so much for taking the time to give us a review! We are always striving to improve and your feedback and follow-up review helps. We'll share your review with our staff. We appreciate the review and your business! Looking forward to seeing you again.
"Waiting too long just be helped and pick up your car."
The service department needs to be more attentive and make the customer feel welcome. Nothing is worse than being ignored when you walk into the service department. The overall waiting time was too long.
Our deepest apologies for the lack of attentiveness. Our goal is to provide the fastest, most dependable service to every customer. I assure you we are working everyday to improve your experience anytime we have the opportunity to serve you. I would like to discuss the details of your visit further, if possible, at your convenience. Please give me a call at (256)864-7443 and I assure you I will use your information to fix the arrival process in our service department.