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Landers Toyota NWA

Rogers, AR

4.6
7,751 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,751 reviews

July 03, 2021

Wonderful, helpful, friendly, knowledgeable, caring, efficient, concerned for my happiness! More

by CLARCRAB2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manrique Valdez
July 03, 2021

The service is usually always good when I go to Steve landers but unfortunately they lost a lug nut and I didn’t notice until the next day. This caused me some inconvenience, but they were able to replac More

by morganjonesca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lake Mills, Seth Snyder
Jul 12, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review, Morgan. We're glad we could make this right for you. We appreciate your patience and we look forward to providing you with the five-star experience you deserve next time. Thank you.

July 03, 2021

Service agents seem more interested in gossiping and joking than helping customers. Waiting area only ever seems to show daytime soap operas, even when children are present. More

by MARC_MARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Murrah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Jul 12, 2021 -

Landers Toyota NWA responded

Marc, We're disappointed to hear how you feel about your experience. We'll do our best to make sure you receive the outstanding service you deserve next time. If you'd like us to change the TV channel while you wait, we'd be happy to accommodate you. We want to make sure you're comfortable while you wait for your service. Thank you.

July 02, 2021

I am a regular service customer at Steve Landers and would highly recommend them to anyone. Not only do I get my Toyota fully serviced here, I also started bringing my other non-Toyota vehicle to them More

by anthonygbenz1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Jason Jones
July 02, 2021

Excellent service, everyone is friendly and knowledgeable. My car was done so fast definitely will recommend you guys to my friends and family. Thank you! More

by BLUEG_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

They are very fast and efficient. They fixed my car pretty quickly. I would highly recommend their services. Thank you so much for your help! More

by RICKYYIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
July 02, 2021

I brought in a car for warranty updates and a tune up. My experience was good until I went to pick up my car. My car was off the road for a year so I was expecting there would be some work needed to be done More

by MrClarkPappas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember who I spoke with
Jul 12, 2021 -

Landers Toyota NWA responded

Mr. Clark, We're disappointed to hear how you feel about your experience. We appreciate your patience throughout the process, and we'd like to speak with you further so we can make this right. Please reach out to our Service Director Shawn Wells at shawn.wells@landerscorp.com or call him at 479-845-5262. Thank you.

July 02, 2021

Clean,helpful associates, nice waiting area, service was as fast as possible. More

by GRANNYTOLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels
July 01, 2021

Very easy to set up service! And Lake took my concerns of my tire light into consideration and made sure it was addressed. Wonderful service! More

by Jennifer J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
July 01, 2021

Can usually get you in and out in around an hour. Nice staff and good waiting area if needed. More

by lucien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
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