Landers Toyota NWA

Chip Anderson, was a very good and friendly salesman! Answered any questions that my Granddaughter or I had! Our Granddaughter was so exciting about her High School Graduation gift!! We told her, when yo Answered any questions that my Granddaughter or I had! Our Granddaughter was so exciting about her High School Graduation gift!! We told her, when you finish College, you get you a Great job and you can buy Grandma and Grandpa a new Toyota!! More

Seth was attentive and listened to the concerns I had about my vehicle’s performance. He made certain to keep my visit about the issue at hand and did not attempt to upsell me on things I didn’t need or about my vehicle’s performance. He made certain to keep my visit about the issue at hand and did not attempt to upsell me on things I didn’t need or ask for. More

Great customer service. Friendly people and explained everything. Went above and beyond. Found me the perfect vehicle that I was looking for. Highly recommended Toyota of Bentonville everything. Went above and beyond. Found me the perfect vehicle that I was looking for. Highly recommended Toyota of Bentonville More

Josh Murray was top notch as my service rep. He went above and beyond anticipated service. I would definitely use Steve Landers service Department again. above and beyond anticipated service. I would definitely use Steve Landers service Department again. More

The servicing of my 4Runner was fine but because of work requirements and hours of operation I had to utilize the concierge service which picks up the vehicle and drops it off. My place of work is less than requirements and hours of operation I had to utilize the concierge service which picks up the vehicle and drops it off. My place of work is less than 2 miles from the dealership. I was charged $16 for the service. Not really happy about that as other dealerships I’ve used in the past have provided a complimentary ride to and from work or a loaner vehicle. Maybe times are tough at Landers and they needed to maximize revenue? More

Phillip Aulenback and Chase Shelnutt were very helpful in my trade of my car. These gentleman were very polite and courteous. I received my truck today and I couldn’t be happier!!! Thank you!!! my trade of my car. These gentleman were very polite and courteous. I received my truck today and I couldn’t be happier!!! Thank you!!! More

Great Service! We brought a used car in to be looked at prior to a purchase. The representative we spoke to was very helpful! I was pleased with our experience. prior to a purchase. The representative we spoke to was very helpful! I was pleased with our experience. More

The service was outstanding and easy to work with however our car was returned missing a dashboard button/piece on the interior.the one next to the button that you press to open the fuel cap lid. our car was returned missing a dashboard button/piece on the interior.the one next to the button that you press to open the fuel cap lid. More

Incredibly helpful. Carry me through my refinance and even worked around my schedule to get everything sorted and dealt with on my day off, including lending me a car so I could attend a meeting nearby w even worked around my schedule to get everything sorted and dealt with on my day off, including lending me a car so I could attend a meeting nearby while my truck was being inspected. More

Overall my experience was good but not great, which is what i was expecting after my purchase experience The rep set clear expectations about what needed to be done. I felt their was a little too much pre what i was expecting after my purchase experience The rep set clear expectations about what needed to be done. I felt their was a little too much pressure to purchase tires, I was not there to buy tires. However I decided to purchase tires and am glad I did, it was a good deal. The most annoying thing was how long it took for followup after I had to leave the car there because they could not figure out what the problem was. I reached out via text and it took almost 24 hours(Tuesday to Wednesday) to get back to me, disappointing. More